Retention

Discussion List

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  GGR Blog - Elevating Customer Success with Community-Driven Strategies

  Heather Wendt 14 views 0 comments 1 point Started by Heather Wendt May 3 GGR Cafe
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  GGR Podcast - Integrating Your CS Goals with Community

  Heather Wendt 50 views 0 comments 2 points Started by Heather Wendt October 2023 GGR Cafe
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  Who manages Delinquent Churn, Invoice collection, Cancellation Calls?

  Sophie Quinn 14 views 3 comments 0 points Most recent by Jeff Heckler February 2022CS Org Conversations
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  What else do you measure when retention is good?

  Dana Pavel 3 views 9 comments 0 points Most recent by Dana Pavel December 2020CS Org Conversations
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  What common mistakes do you see most often with Success Plans?

  Jeff Breunsbach 4 views 15 comments 0 points Most recent by Will Pagden July 2020CS Org Conversations
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  Customer First Mindset

  Archive User 4 views 8 comments 0 points Most recent by Will Pagden July 2020CS Conversations
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  Question for an interview: Losing low ARR customers

  Laura Vautour 4 views 8 comments 0 points Most recent by Shaun Porcar July 2020CS Org Conversations
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  Has anyone built a playbook for driving customer retention after a data breach situation?

  Jay Nathan 6 views 2 comments 0 points Most recent by David Ellin July 2020CS Org Conversations
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  Where's the best place for Upsells to live?

  shamsao 1 view 15 comments 0 points Most recent by Steve Beaumont June 2020CS Org Conversations
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  When is it too late to save a customer?

  Anuj Agrawal 25 views 18 comments 0 points Most recent by WillowMoellering April 2020CS Org Conversations