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Discussion List
Average BoB size per CSM?
Thomas Fortier
1.1K
views
6
comments
0
points
Most recent by
Thomas Fortier
July 2020
CS Technology
Developing consistent metric for Usage/Adoption across customer set
Ronald Krisak
8
views
2
comments
0
points
Most recent by
Ronald Krisak
July 2020
CS Technology
What are some interesting metrics/analysis you look at to present to your customer?
Brian Hartley
15
views
3
comments
0
points
Most recent by
Sumith
July 2020
CS Technology
CCSM - how did you obtain this credential, and what inspired you to pursue it?
Matt Vadala
195
views
24
comments
0
points
Most recent by
Sidd
June 2020
CS Conversations
Has anyone implemented 'Amazon-inspired' written narratives for their internal or customer meetings?
Shaun Porcar
38
views
3
comments
0
points
Most recent by
Shaun Porcar
June 2020
CS Technology
If you need to change minds about NPS...
Ed Powers
9
views
5
comments
0
points
Most recent by
Thomas Fortier
June 2020
CS Technology
How are you capturing metrics and analyzing data?
[Deleted User]
68
views
10
comments
0
points
Most recent by
Ronald Krisak
June 2020
CS Technology
Value or Adoption for healthscore
Effie Mansdorf
67
views
9
comments
0
points
Most recent by
Marijn Verdult
May 2020
CS Technology
Customer ROI as part of health score?
Andy Barton
32
views
9
comments
0
points
Most recent by
Tammy Krieger
May 2020
CS Technology
How has Covid-19 affected health scoring calculation?
Andy Barton
9
views
5
comments
0
points
Most recent by
[Deleted User]
May 2020
CS Technology
RE: How has Covid-19 affected health scoring calculation?
System
8
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0
comments
0
points
Most recent by
System
May 2020
CS Technology
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