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How do you measure the performance of the CSM function? What metrics do you add as you mature?
[Deleted User]
6
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7
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0
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Most recent by
Samma Hafeez
June 2020
Metrics & Analytics
How are you capturing metrics and analyzing data?
[Deleted User]
6
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10
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Most recent by
Ronald Krisak
June 2020
CS Technology
Value or Adoption for healthscore
Effie Mansdorf
15
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9
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Most recent by
Marijn Verdult
May 2020
Metrics & Analytics
Customer ROI as part of health score?
Andy Barton
5
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9
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Most recent by
Tammy Krieger
May 2020
Metrics & Analytics
How has Covid-19 affected health scoring calculation?
Andy Barton
5
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5
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Most recent by
[Deleted User]
May 2020
Metrics & Analytics
RE: How has Covid-19 affected health scoring calculation?
System
5
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0
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Most recent by
System
May 2020
Metrics & Analytics
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