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Success Metrics
Seda
124
views
3
comments
0
points
Most recent by
Seda
April 2024
CS Conversations
Looking to collaborate regarding experiences with Customer Success in a Partner-Centric Model
Michael Sare
116
views
1
comment
0
points
Most recent by
Chris Dizon
January 2024
CS Conversations
Alternative CS Metrics
Brian Hansen
306
views
6
comments
1
point
Most recent by
Brian Aherne
November 2023
CS Conversations
NRR Year over Year or Last 12 months??
Miranda Balcar
643
views
8
comments
0
points
Most recent by
Joel
November 2023
CS Technology
GGR Podcast - Scaled CS: Mike Sasaki
Heather Wendt
118
views
1
comment
0
points
Most recent by
Brian O'Keeffe
October 2023
GGR Cafe
CSM KPIs to show success to internal stakeholders
DJSargent_CLD
260
views
4
comments
0
points
Most recent by
DJSargent_CLD
September 2023
CS Technology
Benchmarking Data
krishna.reddy20072000
143
views
3
comments
0
points
Most recent by
emilygreaney19
September 2023
CS Operations Conversations
Salesforce as a Customer Success Platform
Jeff Heckler
1.2K
views
23
comments
0
points
Most recent by
tejash_24
September 2023
CS Technology
Platforms for tracking SaaS metrics?
lnick
396
views
5
comments
1
point
Most recent by
Ed Powers
August 2023
CS Technology
Customer Success team for a Managed Services Provider (MSP)
Tandiss
951
views
10
comments
5
points
Most recent by
Ed Powers
August 2023
CS Technology
Whitespace analysis
Miranda Balcar
107
views
1
comment
0
points
Most recent by
Rich Rans
July 2023
CS Conversations
Renewal Process and Forecast
Adam Ince
208
views
2
comments
0
points
Most recent by
Adam Ince
May 2023
CS Conversations
Software options for tracking SaaS metrics?
lnick
38
views
0
comments
0
points
Started by
lnick
May 2023
CS Technology
Returning churned customers
lnick
240
views
8
comments
0
points
Most recent by
Adam Ince
May 2023
CS Technology
CS Impact
Lexi Santiago
171
views
3
comments
0
points
Most recent by
jaime chambron
April 2023
CS Technology
Customer / Partner driven Success Planning
Shelby Czarnota
167
views
3
comments
0
points
Most recent by
Michelle Wideman
April 2023
CS Conversations
Measurable Results
Amanda Watson
510
views
9
comments
5
points
Most recent by
simonbigbutton
April 2023
CS Technology
How do you keep CSMs happy?
Olivia_Williams
194
views
3
comments
0
points
Most recent by
Irina Vatafu
April 2023
GGR Cafe
HubSpot & Customer Success
Asha Pulikkal
64
views
1
comment
0
points
Most recent by
randimgarza
March 2023
CS Conversations
Customer Success Enablement Metrics?
erickingsbury
129
views
2
comments
0
points
Most recent by
erickingsbury
March 2023
CS Conversations
Who does CS report to?
Natalie Challier
407
views
4
comments
0
points
Most recent by
John Brunkard
March 2023
CS Conversations
Digital CS cost for very low value customers
ianwelles
234
views
7
comments
5
points
Most recent by
Brian O'Keeffe
March 2023
CS Technology
NPS Set Up
kchan38
302
views
9
comments
0
points
Most recent by
Kienan
February 2023
CS Technology
Disappointing CS roles at Startups. What do I do?
Kienan
283
views
6
comments
0
points
Most recent by
ianwelles
February 2023
CS Conversations
Recommendations for Customer Success Software
sreinhardt
296
views
5
comments
0
points
Most recent by
sreinhardt
February 2023
CS Operations Conversations
playbook triggering
Dickey Singh
358
views
11
comments
0
points
Most recent by
Erika Villarreal
February 2023
CS Technology
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