Data

Discussion List

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  Digital CS cost for very low value customers

  ianwelles 308 views 7 comments 5 points Most recent by Brian O'Keeffe March 2023CS Technology
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  NPS Set Up

  kchan38 343 views 9 comments 0 points Most recent by Kienan February 2023CS Technology
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  Disappointing CS roles at Startups. What do I do?

  Kienan 350 views 6 comments 0 points Most recent by ianwelles February 2023CS Conversations
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  Recommendations for Customer Success Software

  sreinhardt 340 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations
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  playbook triggering

  Dickey Singh 383 views 11 comments 0 points Most recent by Erika Villarreal February 2023CS Technology
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  Metrics for early pooled model?

  Sam Davis 183 views 4 comments 0 points Most recent by kmulhalljr January 2023CS Conversations
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  Customer Success - Operations Department or Revenue Department?

  Jordan Silverman 715 views 8 comments 1 point Most recent by Ed Powers January 2023CS Conversations
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  How to measure customer outcomes

  Børge Solberg 376 views 5 comments 2 points Most recent by kmulhalljr January 2023CS Technology
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  Ideas for cross pollinating knowledge in a team

  Srimathi Parthasarathi 156 views 7 comments 0 points Most recent by dperenchio November 2022CS Conversations
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  Establishing a Capacity Model for CS

  Tim Tietz 134 views 2 comments 0 points Most recent by Ed Powers October 2022CS Technology
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  Create tiers of customer

  Bayron Toruno S. 344 views 5 comments 0 points Most recent by Ed Powers September 2022CS Conversations
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  How valuable would it be to SEE and HEAR what a customer really thinks?

  AaronEsau 70 views 5 comments 1 point Most recent by AaronEsau September 2022CS Technology
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  Time to Value

  Andrew Marks 249 views 5 comments 0 points Most recent by timCX2022 September 2022CS Technology
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  New name for account plans

  Julie Schifter 131 views 2 comments 5 points Most recent by [Deleted User] August 2022CS Conversations
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  Customer Advocacy metrics

  Jennifer Scheib 128 views 1 comment 0 points Most recent by Neha singh July 2022CS Technology
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  Adoption Data; reducing churn, driving growth

  Richard Jeffreys 120 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
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  Premise to Cloud Migration Strategy

  Steve L McDougal 38 views 0 comments 0 points Most recent by Steve L McDougal June 2022CS Conversations
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  Seeking input on using CSAT to evaluate onboarding team as part of bonus

  Laurie Barlev 224 views 5 comments 0 points Most recent by Jeffrey Kushmerek June 2022CS Conversations
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  Time and Value Metrics

  BenjaminZ 66 views 0 comments 0 points Most recent by BenjaminZ June 2022CS Technology
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  Customer Success Managers negotiating contract pricing

  Brooke Carrie 559 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
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  Zoom Recording: Salesforce for CS

  Shari Srebnick 107 views 1 comment 6 points Most recent by aimee j May 2022CS Technology
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  Tried and Proven - what is the best way to compensate your CSMs

  NatashaA 582 views 4 comments 0 points Most recent by LouiseC May 2022CS Conversations