Menu
Menu
Onboarding
Search
Home
›
Onboarding
Onboarding
«
1
2
»
Discussion List
Starting from scratch: lessons learned
Brian O'Keeffe
83
views
1
comment
4
points
Most recent by
Heather Wendt
March 2024
CS Conversations
Post EBR Survey
Christie Anderson
72
views
0
comments
1
point
Started by
Christie Anderson
February 2024
CS Conversations
Customer Onboarding + Pro Services
Ava Armacost
163
views
2
comments
1
point
Most recent by
Brian Aherne
February 2024
CS Conversations
"I Don't Believe In Customer Success", says Snowflake CRO Chris Degnen
Camille Acey
1.5K
views
2
comments
0
points
Most recent by
Anita Toth
December 2023
CS Conversations
Pivot
Seda
102
views
0
comments
0
points
Started by
Seda
October 2023
CS Conversations
GGR Podcast - Scaled CS: Mike Sasaki
Heather Wendt
119
views
1
comment
0
points
Most recent by
Brian O'Keeffe
October 2023
GGR Cafe
GGR Podcast - Implementation is Not Onboarding
Heather Wendt
139
views
1
comment
0
points
Most recent by
Jeffrey Kushmerek
September 2023
GGR Cafe
Internal Quarterly Kickoffs
Mary Kate Morrison
122
views
3
comments
0
points
Most recent by
rdesmarais
August 2023
CS Operations Conversations
Customer / Partner driven Success Planning
Shelby Czarnota
169
views
3
comments
0
points
Most recent by
Michelle Wideman
April 2023
CS Conversations
Drawing the line between Professional Services and Technical Customer Success Management
dsquires4406
207
views
1
comment
0
points
Most recent by
Michelle Wideman
January 2023
CS Conversations
Advice for Service-focused CS department
Will Spence
98
views
3
comments
0
points
Most recent by
Amanda.Ormsby
October 2022
CS Conversations
Engagement & Working with brand new customers
Christian Baliko
31
views
3
comments
0
points
Most recent by
Steve Bernstein
January 2022
CS Conversations
Customer Onboarding for Scale
Jonna Pedersen
202
views
15
comments
0
points
Most recent by
Jodi Millen
November 2021
CS Conversations
What to do when a company won't provide any onboarding (even though the contract includes it)?
Jodi Millen
108
views
13
comments
0
points
Most recent by
Jodi Millen
November 2021
CS Technology
Ways to establish ownership in a start-up CS role
Jean-Pierre Frost
9
views
4
comments
0
points
Most recent by
Jean-Pierre Frost
October 2021
CS Conversations
What was the most impactful change you made to your onboarding process?
Chris Johnson
101
views
13
comments
0
points
Most recent by
Andreas Knoefel
September 2021
CS Conversations
Sales to CS Knowledge Transfer/Hand-Off
Ashna Patel
28
views
0
comments
3
points
Most recent by
Ashna Patel
September 2021
CS Conversations
Sales to CS handoff template/checklist
Erika Villarreal
51
views
4
comments
0
points
Most recent by
Guy Galon
September 2021
CS Conversations
Customer Success Enablement: What's working, challenging, and/or unanswered?
William Buckingham
14
views
2
comments
0
points
Most recent by
Broc Bebout
September 2021
CS Conversations
Contact Map/Hierarchy
Devon Lee
20
views
0
comments
0
points
Most recent by
Devon Lee
June 2021
CS Technology
Variable cost models for Customer Onboarding
John Gatlin
7
views
0
comments
0
points
Most recent by
John Gatlin
May 2021
CS Conversations
How do you balance desired outcomes with having to assign out a lot of your work
Sarah W
7
views
0
comments
0
points
Most recent by
Sarah W
April 2021
CS Conversations
Post Sale Customer Journey Examples
antonioasierra
30
views
11
comments
0
points
Most recent by
Chase Tinkham
December 2020
CS Conversations
Incentives for clients to complete the training and other critical onboarding activities at the user
[Deleted User]
7
views
7
comments
0
points
Most recent by
Gwyneth Iredale
December 2020
CS Conversations
Customer Success in Benelux Region
System
7
views
0
comments
0
points
Most recent by
System
December 2020
CS Conversations
Tips & Tricks to Customer Onboarding
Asha Pulikkal
18
views
4
comments
0
points
Most recent by
Farouq Aldori
November 2020
CS Conversations
Training & Enablement for Enterprise Customers
[Deleted User]
22
views
2
comments
0
points
Most recent by
Pam Micznik
October 2020
CS Conversations
What is the moment in your onboarding/implementation that customers rave about?
[Deleted User]
17
views
8
comments
0
points
Most recent by
James LaRiviere
October 2020
CS Conversations
Onboarding vs. Implementation - reflecting the difference in process?
Benedict Fritz
54
views
28
comments
0
points
Most recent by
Harris Clarke
September 2020
CS Conversations
«
1
2
»
Welcome!
It looks like you're new here. Come join the largest customer success leadership community - sign in or register to get started.
Sign In
Register
Quick Links
My Bookmarks
0
My Discussions
My Drafts
0
Best Of