CS Team

Discussion List

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  CS - Revenue or Operations?

  Jordan Silverman 355 views 8 comments 0 points Most recent by Jordan Silverman May 2022CS Conversations
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  Long Term Customer Engagement & Education

  Dylan Stancil 142 views 4 comments 0 points Most recent by Amanda Flurry April 2022CS Conversations
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  Hybrid Marketing & CX Role?

  Ian Remington 43 views 0 comments 0 points Most recent by Ian Remington April 2022CS Conversations
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  Commission or bonus on Upsell/Cross-sell, if at all?

  caseybaldin 893 views 4 comments 0 points Most recent by Ian Remington April 2022CS Conversations
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  Training Courses to improve Call & Meeting technique

  Sophie Quinn 254 views 9 comments 0 points Most recent by Bob London April 2022CS Conversations
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  Navigating Billable Hours

  Robin Miller 33 views 3 comments 0 points Most recent by Brian O'Keeffe April 2022CS Conversations
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  CSM vs TAM

  Tammi Canelli 566 views 2 comments 0 points Most recent by Harsh Shah April 2022CS Conversations
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  Our recent lineup has been on fire!

  [Deleted User] 61 views 2 comments 0 points Most recent by Dana Alvarenga April 2022CS Conversations
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  Account Transitions

  Dayna Trautwein 83 views 10 comments 0 points Most recent by Bri Adams April 2022CS Conversations
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  Who creates competitive talk tracks for you?

  adam waid 263 views 8 comments 5 points Most recent by Patrick Ruster April 2022CS Conversations
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  Looking to transition into Customer Success Operations

  Hillary Feldt 223 views 15 comments 0 points Most recent by Karlie Termotto April 2022CS Operations Conversations
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  CS Ops Communication Cadence

  Dorota Ziakova 103 views 3 comments 0 points Most recent by [Deleted User] April 2022CS Operations Conversations
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  Tools, Tips, Productivity Hacks for CSMs

  Paulina Staszuk 74 views 1 comment 5 points Most recent by [Deleted User] April 2022CS Conversations
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  If a company is expecting 30% churn in the next 90 days

  Kevin Mitchell Leonor 40 views 6 comments 0 points Most recent by Kevin Mitchell Leonor April 2022CS Conversations
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  Shared Slack/Teams channels with your customers

  Unmukt Unmukt 12 views 4 comments 0 points Most recent by Shankar Ganapathy March 2022CS Conversations
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  TAM vs. CSM

  Sejin Mong 3.7K views 8 comments 0 points Most recent by Wendy Johnson March 2022CS Conversations
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  CSM vs. Support team- Roles & Responsibilities

  Brett Eslinger 189 views 8 comments 0 points Most recent by Saad Khan March 2022CS Technology
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  Any HealthTech/IT CS folks in the House?

  Steve Anderson 59 views 19 comments 0 points Most recent by Jeff Heckler March 2022CS Technology
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  Technical Interview Question

  Semra Maksud 21 views 4 comments 0 points Most recent by Joseph Pellicano March 2022CS Conversations
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  CSM Comp Plan Template & NRR Question

  Jennifer Woodford 146 views 4 comments 0 points Most recent by Jamie Billig March 2022CS Conversations
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  Creating more differentiation within CS career growth framework

  Peter Tight 52 views 2 comments 0 points Most recent by Valde Sandberg March 2022CS Conversations
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  Thoughts on assigning CSM to the same customer they used to work for

  Drew Robinson 47 views 9 comments 0 points Most recent by Guy Galon March 2022CS Conversations
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  Office Hours Follow Up: Characteristics of a CSM

  Alison Stewart 33 views 3 comments 1 point Most recent by Harsh Shah March 2022CS Conversations
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  Are you stalking clients before they are coming to you?

  Emie G 2 views 1 comment 0 points Most recent by Harsh Shah March 2022CS Technology
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  Metrics to Show Value of a CSM from Customer's Perspective

  Bill Pierznik 123 views 7 comments 0 points Most recent by Tara Lain March 2022CS Technology
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  How to celebrate client renewals (examples of how to reinforce a CSM and encourage them)

  Jose sanchez 63 views 5 comments 0 points Most recent by Melissa Flygare March 2022CS Conversations
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  5 Ways to Optimize ‘Trial to Paid’ Conversion Rate with a Customer Success Tool!

  Sruti Satish 115 views 0 comments 1 point Most recent by Sruti Satish March 2022CS Conversations