CS Team

Discussion List

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  GGR Podcast - Building Great Marketing Starts with Great Customer Success

  Heather Wendt 33 views 0 comments 1 point Most recent by Heather Wendt August 2022GGR Cafe
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  How to create a customer success environment in my company?

  Bayron Toruno S. 162 views 4 comments 0 points Most recent by Bayron Toruno S. August 2022CS Conversations
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  Looking for Examples/Templates of CS Team Playbooks, Engagement Model documentation, and Accountabil

  [Deleted User] 519 views 45 comments 0 points Most recent by Anna Alley August 2022CS Conversations
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  CS Operations Compensation Structure

  KristieKaaa 172 views 2 comments 0 points Most recent by [Deleted User] August 2022CS Operations Conversations
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  Who's using Retention Software? Profitwell Retain/Churnkey/etc

  Ben Francis 126 views 2 comments 5 points Most recent by Ben Francis August 2022CS Technology
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  How to create an escalation process pathways document

  Francisco Oller Garcia 186 views 1 comment 0 points Most recent by [Deleted User] August 2022CS Conversations
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  GGR Office Hours Topic: CS Team Supporting Multiple Product Lines

  Anna Alley 109 views 4 comments 5 points Most recent by Anna Alley August 2022CS Conversations
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  How To Find A Mentor

  Jacob Voyles 136 views 2 comments 0 points Most recent by CUSTOMERCOACH August 2022CS Conversations
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  New name for account plans

  Julie Schifter 122 views 2 comments 5 points Most recent by [Deleted User] August 2022CS Conversations
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  Onboarding and CSE Process - Scheduling and Project Management

  Andrea Perrino Millinder 89 views 2 comments 0 points Most recent by PazitCSM August 2022CS Conversations
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  New role for me.

  Khooker 97 views 4 comments 5 points Most recent by donnamac July 2022CS Conversations
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  Using SMS with Churnzero

  Ely Lenik 64 views 4 comments 0 points Most recent by Ely Lenik July 2022CS Technology
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  Topic Community Launch - Success Over Churn

  Heather Wendt 52 views 0 comments 0 points Most recent by Heather Wendt July 2022GGR Cafe
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  Process template for case study interviews & write-ups

  Elizabeth Bukys 64 views 1 comment 4 points Most recent by bethweltz July 2022CS Conversations
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  Suggestions for Onboarding

  Amit Kumar 144 views 6 comments 0 points Most recent by bethweltz June 2022CS Conversations
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  Adoption Data; reducing churn, driving growth

  Richard Jeffreys 115 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
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  Partner Success best practice, building blocks

  Catherine McGrath 54 views 6 comments 0 points Most recent by Sandeep Rai June 2022CS Conversations
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  Seeking input on using CSAT to evaluate onboarding team as part of bonus

  Laurie Barlev 199 views 5 comments 0 points Most recent by Jeffrey Kushmerek June 2022CS Conversations
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  Service Level Agreement "SLA"

  Maddison Gabriel 101 views 2 comments 0 points Most recent by Harsh Shah June 2022CS Conversations
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  Customer Success Managers negotiating contract pricing

  Brooke Carrie 527 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
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  Hello from Kazuki 👋

  Kazuki Oiwake 53 views 0 comments 0 points Most recent by Kazuki Oiwake May 2022CS Conversations
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  Zoom Recording: Salesforce for CS

  Shari Srebnick 103 views 1 comment 6 points Most recent by aimee j May 2022CS Technology
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  Tried and Proven - what is the best way to compensate your CSMs

  NatashaA 577 views 4 comments 0 points Most recent by LouiseC May 2022CS Conversations
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  First Time CSM

  Kassandra Carlisle 425 views 5 comments 0 points Most recent by Allison Mortens May 2022CS Conversations