CS Team

Topic Community Launch - Success Over Churn

Heather Wendt 41 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
Process template for case study interviews & write-ups

Elizabeth Bukys 52 views 1 comment 4 points Most recent by bethweltz July 2022CS Conversations
Suggestions for Onboarding

Amit Kumar 142 views 6 comments 0 points Most recent by bethweltz June 2022CS Conversations
Adoption Data; reducing churn, driving growth

Richard Jeffreys 97 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
Partner Success best practice, building blocks

Catherine McGrath 46 views 6 comments 0 points Most recent by Sandeep Rai June 2022CS Conversations
Seeking input on using CSAT to evaluate onboarding team as part of bonus

Laurie Barlev 173 views 5 comments 0 points Most recent by Jeffrey Kushmerek June 2022CS Conversations
Service Level Agreement "SLA"

Maddison Gabriel 88 views 2 comments 0 points Most recent by Harsh Shah June 2022CS Conversations
Customer Success Managers negotiating contract pricing

Brooke Carrie 486 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
Hello from Kazuki 👋

Kazuki Oiwake 52 views 0 comments 0 points Started by Kazuki Oiwake May 2022 CS Conversations
Zoom Recording: Salesforce for CS

Shari Srebnick 102 views 1 comment 6 points Most recent by aimee j May 2022CS Technology
Tried and Proven - what is the best way to compensate your CSMs

NatashaA 548 views 4 comments 0 points Most recent by LouiseC May 2022CS Conversations
First Time CSM

Kassandra Carlisle 424 views 5 comments 0 points Most recent by Allison Mortens May 2022CS Conversations
Does anyone have Value Consulting as part of their CS delivery model?

Rachel Blackmon 38 views 0 comments 0 points Started by Rachel Blackmon May 2022 CS Conversations
How to effectively automate a one-to-many webinar process

Bjame010 91 views 3 comments 0 points Most recent by [Deleted User] May 2022CS Conversations
Strategic Advisory Team for Expansion and Retention

Peter Lyon 91 views 5 comments 0 points Most recent by Rachel Blackmon May 2022CS Conversations
CS - Revenue or Operations?

Jordan Silverman 329 views 8 comments 0 points Most recent by Jordan Silverman May 2022CS Conversations
Long Term Customer Engagement & Education

Dylan Stancil 131 views 4 comments 0 points Most recent by Amanda Flurry April 2022CS Conversations
Hybrid Marketing & CX Role?

Ian Remington 34 views 0 comments 0 points Started by Ian Remington April 2022 CS Conversations
Commission or bonus on Upsell/Cross-sell, if at all?

caseybaldin 880 views 4 comments 0 points Most recent by Ian Remington April 2022CS Conversations
Training Courses to improve Call & Meeting technique

Sophie Quinn 211 views 9 comments 0 points Most recent by Bob London April 2022CS Conversations
Navigating Billable Hours

Robin Miller 35 views 3 comments 0 points Most recent by Brian O'Keeffe April 2022CS Conversations
CSM vs TAM

Tammi Canelli 539 views 2 comments 0 points Most recent by Harsh Shah April 2022CS Conversations
Our recent lineup has been on fire!

[Deleted User] 62 views 2 comments 0 points Most recent by Dana Alvarenga April 2022CS Conversations