CS Team

How to create an escalation process pathways document

Francisco Oller Garcia 183 views 1 comment 0 points Most recent by [Deleted User] August 2022CS Conversations
GGR Office Hours Topic: CS Team Supporting Multiple Product Lines

Anna Alley 101 views 4 comments 5 points Most recent by Anna Alley August 2022CS Conversations
How To Find A Mentor

Jacob Voyles 131 views 2 comments 0 points Most recent by CUSTOMERCOACH August 2022CS Conversations
New name for account plans

Julie Schifter 121 views 2 comments 5 points Most recent by [Deleted User] August 2022CS Conversations
Onboarding and CSE Process - Scheduling and Project Management

Andrea Perrino Millinder 81 views 2 comments 0 points Most recent by PazitCSM August 2022CS Conversations
New role for me.

Khooker 91 views 4 comments 5 points Most recent by donnamac July 2022CS Conversations
Using SMS with Churnzero

Ely Lenik 61 views 4 comments 0 points Most recent by Ely Lenik July 2022CS Technology
Topic Community Launch - Success Over Churn

Heather Wendt 51 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
Process template for case study interviews & write-ups

Elizabeth Bukys 63 views 1 comment 4 points Most recent by bethweltz July 2022CS Conversations
Suggestions for Onboarding

Amit Kumar 141 views 6 comments 0 points Most recent by bethweltz June 2022CS Conversations
Adoption Data; reducing churn, driving growth

Richard Jeffreys 111 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
Partner Success best practice, building blocks

Catherine McGrath 53 views 6 comments 0 points Most recent by Sandeep Rai June 2022CS Conversations
Seeking input on using CSAT to evaluate onboarding team as part of bonus

Laurie Barlev 184 views 5 comments 0 points Most recent by Jeffrey Kushmerek June 2022CS Conversations
Service Level Agreement "SLA"

Maddison Gabriel 93 views 2 comments 0 points Most recent by Harsh Shah June 2022CS Conversations
Customer Success Managers negotiating contract pricing

Brooke Carrie 513 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
Hello from Kazuki 👋

Kazuki Oiwake 51 views 0 comments 0 points Started by Kazuki Oiwake May 2022 CS Conversations
Zoom Recording: Salesforce for CS

Shari Srebnick 103 views 1 comment 6 points Most recent by aimee j May 2022CS Technology
Tried and Proven - what is the best way to compensate your CSMs

NatashaA 566 views 4 comments 0 points Most recent by LouiseC May 2022CS Conversations
First Time CSM

Kassandra Carlisle 421 views 5 comments 0 points Most recent by Allison Mortens May 2022CS Conversations
Does anyone have Value Consulting as part of their CS delivery model?

Rachel Blackmon 31 views 0 comments 0 points Started by Rachel Blackmon May 2022 CS Conversations
How to effectively automate a one-to-many webinar process

Bjame010 91 views 3 comments 0 points Most recent by [Deleted User] May 2022CS Conversations
Strategic Advisory Team for Expansion and Retention

Peter Lyon 91 views 5 comments 0 points Most recent by Rachel Blackmon May 2022CS Conversations