Discussion List

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  Topic Community Launch - Success Over Churn

  Heather Wendt 41 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
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  Process template for case study interviews & write-ups

  Elizabeth Bukys 51 views 1 comment 4 points Most recent by bethweltz July 2022CS Conversations
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  Suggestions for Onboarding

  Amit Kumar 141 views 6 comments 0 points Most recent by bethweltz June 2022CS Conversations
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  Adoption Data; reducing churn, driving growth

  Richard Jeffreys 91 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
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  Partner Success best practice, building blocks

  Catherine McGrath 41 views 6 comments 0 points Most recent by Sandeep Rai June 2022CS Conversations
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  Seeking input on using CSAT to evaluate onboarding team as part of bonus

  Laurie Barlev 171 views 5 comments 0 points Most recent by Jeffrey Kushmerek June 2022CS Conversations
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  Service Level Agreement "SLA"

  Maddison Gabriel 81 views 2 comments 0 points Most recent by Harsh Shah June 2022CS Conversations
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  Customer Success Managers negotiating contract pricing

  Brooke Carrie 491 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
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  Hello from Kazuki 👋

  Kazuki Oiwake 51 views 0 comments 0 points Started by Kazuki Oiwake May 2022 CS Conversations
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  Zoom Recording: Salesforce for CS

  Shari Srebnick 101 views 1 comment 6 points Most recent by aimee j May 2022CS Technology
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  Tried and Proven - what is the best way to compensate your CSMs

  NatashaA 551 views 4 comments 0 points Most recent by LouiseC May 2022CS Conversations
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  First Time CSM

  Kassandra Carlisle 421 views 5 comments 0 points Most recent by Allison Mortens May 2022CS Conversations
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  Does anyone have Value Consulting as part of their CS delivery model?

  Rachel Blackmon 31 views 0 comments 0 points Started by Rachel Blackmon May 2022 CS Conversations
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  How to effectively automate a one-to-many webinar process

  Bjame010 91 views 3 comments 0 points Most recent by [Deleted User] May 2022CS Conversations
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  Strategic Advisory Team for Expansion and Retention

  Peter Lyon 91 views 5 comments 0 points Most recent by Rachel Blackmon May 2022CS Conversations
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  CS - Revenue or Operations?

  Jordan Silverman 331 views 8 comments 0 points Most recent by Jordan Silverman May 2022CS Conversations
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  Long Term Customer Engagement & Education

  Dylan Stancil 131 views 4 comments 0 points Most recent by Amanda Flurry April 2022CS Conversations
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  Hybrid Marketing & CX Role?

  Ian Remington 33 views 0 comments 0 points Started by Ian Remington April 2022 CS Conversations
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  Commission or bonus on Upsell/Cross-sell, if at all?

  caseybaldin 881 views 4 comments 0 points Most recent by Ian Remington April 2022CS Conversations
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  Training Courses to improve Call & Meeting technique

  Sophie Quinn 221 views 9 comments 0 points Most recent by Bob London April 2022CS Conversations
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  Navigating Billable Hours

  Robin Miller 31 views 3 comments 0 points Most recent by Brian O'Keeffe April 2022CS Conversations
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  CSM vs TAM

  Tammi Canelli 542 views 2 comments 0 points Most recent by Harsh Shah April 2022CS Conversations
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  Our recent lineup has been on fire!

  [Deleted User] 61 views 2 comments 0 points Most recent by Dana Alvarenga April 2022CS Conversations