CS Team

Discussion List

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  Supporting multi-champions for large enterprise

  Leetal Halamish 15 views 3 comments 0 points Most recent by Guy Galon February 2022CS Technology
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  customers are life - the gain grow retain summer anthem

  [Deleted User] 3 views 4 comments 0 points Most recent by Grant Jones February 2022CS Conversations
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  Non-negotiable tech: Keeping your culture connected as WFH/ Virtual First teams: Cultural Tech Stack

  Toby Lucich 3 views 0 comments 0 points Most recent by Toby Lucich February 2022CS Conversations
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  Metrics for individual CSMs

  Laurie Barlev 69 views 6 comments 0 points Most recent by Jarren Pinchuck February 2022CS Technology
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  Checklist for tasks that customer needs to complete

  Shira Mizel 35 views 1 comment 0 points Most recent by Edward Skinner February 2022CS Conversations
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  Checklist for tasks that customer needs to complete

  Shira Mizel 42 views 3 comments 0 points Most recent by Shira Mizel February 2022CS Conversations
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  First CSM at Startup

  Colin Smith 19 views 11 comments 0 points Most recent by Robin Miller February 2022CS Conversations
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  Monthly renewals: How can you incentivise retention and expansion for these?

  Liam Dunne 53 views 9 comments 0 points Most recent by Steve Bernstein February 2022CS Conversations
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  Customer Success tooling that integrates with Hubspot

  Rianne van der Heijden 15 views 2 comments 0 points Most recent by Sophie Quinn February 2022CS Conversations
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  Are you now or have ever been a CSM in Cyber Security?

  Effie Mansdorf 97 views 45 comments 0 points Most recent by Guy Galon February 2022CS Conversations
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  GGR CS Ops Office Hours: Today

  Jeff Heckler 25 views 0 comments 0 points Most recent by Jeff Heckler February 2022GGR Cafe
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  CSMs - Product Experts or Relationship Manager??

  Emily Caccamo 229 views 11 comments 0 points Most recent by Emily Caccamo February 2022CS Conversations
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  Industry Insights for CS in Hospitality and Health & Safety (Trade Work)

  Sophie Quinn 3 views 0 comments 0 points Most recent by Sophie Quinn February 2022CS Conversations
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  How to message that you won't have a CSM going forward

  Mary Rosberg 121 views 20 comments 0 points Most recent by Christie Anderson February 2022CS Conversations
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  Short Term Metrics VS. Long Term Health

  Rob Kagan 5 views 0 comments 0 points Most recent by Rob Kagan February 2022CS Conversations
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  Sourcing CSM salary range!

  Joseph Champion 59 views 8 comments 0 points Most recent by Jordan Silverman February 2022CS Conversations
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  Upcoming Office Hours for CS Ops and CS Leaders

  Heather Wendt 7 views 3 comments 0 points Most recent by NickH February 2022CS Conversations
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  Who manages Delinquent Churn, Invoice collection, Cancellation Calls?

  Sophie Quinn 17 views 3 comments 0 points Most recent by Jeff Heckler February 2022CS Conversations
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  Support Software

  Kayla Galli 7 views 1 comment 0 points Most recent by NickH February 2022CS Conversations
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  How to deal with "zombie" clients

  Manuel Bernabeu 16 views 4 comments 0 points Most recent by Brian O'Keeffe February 2022CS Conversations
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  Customer Success-led Office Hours

  Kath Reuben 9 views 3 comments 0 points Most recent by Tammi Canelli February 2022CS Conversations
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  Where do you draw the line between automation & interaction?

  Sophie Quinn 7 views 3 comments 0 points Most recent by Brian O'Keeffe February 2022CS Technology
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  Introduction Phone Call

  Hailey Murphy 55 views 2 comments 0 points Most recent by Nicholas Ciambrello February 2022CS Conversations
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  SaaS KPIs and Metrics

  Jordan Silverman 181 views 26 comments 0 points Most recent by Brian Hansen February 2022CS Technology
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  Building Tool Stack Repertoire: How to best familiarize with CRM and CS software platforms?

  Joseph Champion 5 views 3 comments 0 points Most recent by Joseph Champion February 2022CS Conversations
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  Meeting Collaboration Tools & Templates

  Cindy Wincek 15 views 2 comments 0 points Most recent by Jeff Heckler February 2022CS Conversations
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  SaaS Job Titles - What do they all mean?

  Tammi Canelli 731 views 2 comments 0 points Most recent by Harsh Shah February 2022CS Conversations
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  At risk / sensible accounts - who you gonna call?

  Sebastien Venancio 13 views 2 comments 0 points Most recent by Harsh Shah February 2022CS Conversations
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  Looking to utilize the power of networking - Do you know any leadership at Workday?

  Effie Mansdorf 21 views 0 comments 0 points Most recent by Effie Mansdorf February 2022CS Technology
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  Feedback requested - customer engagement strategies

  Tammi Canelli 19 views 1 comment 0 points Most recent by Jay Krause February 2022CS Conversations