Discussion List

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  Freelance Work as CSM

  Keith Tovar 51 views 0 comments 0 points Most recent by Keith Tovar December 2021CS Conversations
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  CS Decks

  Jessica Cryder 1 view 2 comments 0 points Most recent by Tanya Strauss December 2021CS Conversations
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  Multiple interview assignments?

  Ely Lenik 21 views 4 comments 0 points Most recent by Ely Lenik December 2021CS Conversations
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  Scaling a 5MM ARR business to 100MM

  Tyler Wonderlic 41 views 2 comments 0 points Most recent by Jeffrey Kushmerek December 2021CS Conversations
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  Career Ladder?

  Tanya Strauss 41 views 4 comments 0 points Most recent by Tanya Strauss December 2021CS Conversations
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  Key Account Success Plan

  Cindy Wincek 41 views 2 comments 0 points Most recent by Cindy Wincek December 2021CS Technology
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  Most Bang for the Buck: Industry Expertise or CSM Training

  Andrew Schneider 11 views 10 comments 0 points Most recent by mikes somers December 2021CS Conversations
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  Building out Public Sector CS Team to support Public Sector Customers

  Rachel Bourland 11 views 0 comments 0 points Most recent by Rachel Bourland December 2021CS Technology
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  Example CSM Comp Plan (Net Dollar Retention)

  [Deleted User] 51 views 5 comments 0 points Most recent by Mark Flanagan December 2021CS Conversations
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  Story telling about manual work

  Stijn Smet 11 views 0 comments 0 points Most recent by Stijn Smet December 2021CS Conversations
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  Evaluating CS Platforms: Gainsight, Catalyst, Strikedeck - Seeking feedback on experience!

  Egan Callahan 61 views 19 comments 0 points Most recent by Alyssa O'Connell December 2021CS Technology
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  Making a portfolio for CS?

  Lindsey Sanders 11 views 0 comments 0 points Most recent by Lindsey Sanders December 2021CS Conversations
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  New customer valuable Onboarding journey

  Klil Nevo 1 view 7 comments 0 points Most recent by Will Stevenson December 2021CS Conversations
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  CS/Post-Sale Operations: Compensation Job Families

  Hayley Jean Farr 11 views 0 comments 0 points Most recent by Hayley Jean Farr December 2021CS Conversations
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  CSM to a CS Ops Mgr role - how to best get started

  Jennifer Frances 21 views 3 comments 0 points Most recent by Jennifer Frances December 2021CS Operations Conversations
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  5 Data Points to Get Your Customer Success Budget Approved

  Sruti Satish 21 views 0 comments 2 points Most recent by Sruti Satish November 2021CS Conversations
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  SalesLoft & Gainsight: Measuring Customer Engagement

  Jeff Heckler 31 views 0 comments 0 points Most recent by Jeff Heckler November 2021CS Technology
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  Change management for SaaS

  Elisabeth Courland 11 views 3 comments 0 points Most recent by Aaron Brenes November 2021CS Conversations
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  Best customer experience, anyone else doing this?

  Ronen Pessar 1 view 0 comments 0 points Most recent by Ronen Pessar November 2021CS Conversations
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  Strategic CSM Comp Plans

  Tahima Begum 71 views 15 comments 0 points Most recent by tmnovello November 2021CS Conversations
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  CSM Career Path and Evolving Roles & Responsibilities

  Lukas Alexander 21 views 0 comments 0 points Most recent by Lukas Alexander November 2021CS Conversations
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  Customer Success - Who do you follow?

  Brittany Yandura 1 view 11 comments 0 points Most recent by Anita Toth November 2021CS Conversations
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  How to make senior community members feel special?

  Katherine Bentley 1 view 0 comments 0 points Most recent by Katherine Bentley November 2021CS Conversations
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  Going from CSM to Manager of CS?

  Kevin Mitchell Leonor 1 view 2 comments 0 points Most recent by Anita Toth November 2021CS Conversations
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  CSMs Avatar for tools

  Loukas Gkoutis 1 view 4 comments 0 points Most recent by Loukas Gkoutis November 2021CS Conversations
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  Pooled CSM External Name

  Ross Reitman 191 views 8 comments 0 points Most recent by Jan Young November 2021CS Technology
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  How to measure churn in non-SaaS environment?

  Robbie 1 view 5 comments 0 points Most recent by Kevin Mitchell Leonor November 2021CS Technology
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  Email subject line standardization

  Rachel Yockey 101 views 1 comment 0 points Most recent by Kevin Mitchell Leonor November 2021CS Conversations
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  Types of proactive value-added outreach

  Brooke Carrie 11 views 10 comments 0 points Most recent by Sruti Satish November 2021CS Conversations