CS Team

Discussion List

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  Customer Success "Brand"

  Ellen K 20 views 5 comments 0 points Most recent by James Stuart January 2022CS Conversations
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  CS 2022 new year's resolutions?

  Christian Jakenfelds 48 views 14 comments 0 points Most recent by James Stuart January 2022CS Conversations
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  Change Management: Customers Losing Their CSM

  Jeff Heckler 29 views 6 comments 0 points Most recent by Jeff Heckler January 2022CS Technology
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  Outsourcing Basic Support/Front of House

  Matt Kitch 18 views 6 comments 0 points Most recent by Matt Kitch January 2022CS Conversations
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  Simple low touch approaches

  James Stuart 4 views 3 comments 0 points Most recent by [Deleted User] January 2022CS Conversations
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  Customer Success Playbook or Framework

  Jude Chiy 14 views 0 comments 0 points Most recent by Jude Chiy January 2022CS Conversations
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  ICP & ICP Drift

  Dan Sperring 5 views 3 comments 0 points Most recent by Jeff Heckler January 2022CS Conversations
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  Successcape by GGR | A one-page view of the tech stack

  [Deleted User] 177 views 12 comments 0 points Most recent by James Stuart January 2022CS Technology
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  Account transitions among CSMs

  Tanya Strauss 56 views 4 comments 0 points Most recent by James Stuart January 2022CS Conversations
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  Customer facing executive sponsor slides

  Jeremy Donaldson 168 views 10 comments 0 points Most recent by Kaz Sahota December 2021CS Conversations
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  Does anyone here have experience with getting their leadership role through VC Endorsement?

  Kevin Mitchell Leonor 25 views 4 comments 0 points Most recent by Kevin Mitchell Leonor December 2021CS Conversations
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  Pivoting to CS

  Kevin Costello 7 views 2 comments 0 points Most recent by Laura Lakhwara December 2021CS Conversations
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  QBR/EBR Questions

  Michael Buccellato 1.3K views 5 comments 0 points Most recent by Kaz Sahota December 2021CS Technology
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  Early-Stage Customer Success Tips and Tricks

  Suzanne Rupe 23 views 11 comments 0 points Most recent by Ashley Moss December 2021CS Conversations
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  CSAT Strategy

  Michele McKenna 88 views 10 comments 0 points Most recent by Jim Jones December 2021CS Technology
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  Freelance Work as CSM

  Keith Tovar 52 views 0 comments 0 points Most recent by Keith Tovar December 2021CS Conversations
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  CS Decks

  Jessica Cryder 11 views 2 comments 0 points Most recent by Tanya Strauss December 2021CS Conversations
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  Multiple interview assignments?

  Ely Lenik 25 views 4 comments 0 points Most recent by Ely Lenik December 2021CS Conversations
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  Scaling a 5MM ARR business to 100MM

  Tyler Wonderlic 53 views 2 comments 0 points Most recent by Jeffrey Kushmerek December 2021CS Conversations
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  Career Ladder?

  Tanya Strauss 45 views 4 comments 0 points Most recent by Tanya Strauss December 2021CS Conversations
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  Key Account Success Plan

  Cindy Wincek 54 views 2 comments 0 points Most recent by Cindy Wincek December 2021CS Technology
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  Most Bang for the Buck: Industry Expertise or CSM Training

  Andrew Schneider 23 views 10 comments 0 points Most recent by mikes somers December 2021CS Conversations
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  Building out Public Sector CS Team to support Public Sector Customers

  Rachel Bourland 11 views 0 comments 0 points Most recent by Rachel Bourland December 2021CS Technology
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  Example CSM Comp Plan (Net Dollar Retention)

  [Deleted User] 68 views 5 comments 0 points Most recent by Mark Flanagan December 2021CS Conversations
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  Story telling about manual work

  Stijn Smet 13 views 0 comments 0 points Most recent by Stijn Smet December 2021CS Conversations
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  Evaluating CS Platforms: Gainsight, Catalyst, Strikedeck - Seeking feedback on experience!

  Egan Callahan 133 views 19 comments 0 points Most recent by Alyssa O'Connell December 2021CS Technology
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  Making a portfolio for CS?

  Lindsey Sanders 11 views 0 comments 0 points Most recent by Lindsey Sanders December 2021CS Conversations
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  New customer valuable Onboarding journey

  Klil Nevo 22 views 7 comments 0 points Most recent by Will Stevenson December 2021CS Conversations
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  CS/Post-Sale Operations: Compensation Job Families

  Hayley Jean Farr 64 views 0 comments 0 points Most recent by Hayley Jean Farr December 2021CS Conversations