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Chat bots to proactively engage with your users
Jeffrey Nadeau
1
view
7
comments
0
points
Most recent by
Sidd
July 2020
CS Technology
Moving from reactive to proactive
Vasu
1
view
6
comments
0
points
Most recent by
Vasu
July 2020
CS Technology
I'm looking to survey some Customer Success leaders about their CS platforms and key operational goa
Kevin Mitchell Leonor
1
view
1
comment
0
points
Most recent by
Akanksha Gulati
July 2020
CS Technology
Documentation / Knowledge base for clients
Thomas Hussenet
1
view
3
comments
0
points
Most recent by
Thomas Hussenet
July 2020
CS Technology
Time AND deliverables tracking tool
Thomas Hussenet
1
view
2
comments
0
points
Most recent by
Sara Bochino
June 2020
CS Technology
SalesLoft for CS Outreach?
Mike Doherty
1
view
2
comments
0
points
Most recent by
shamsao
June 2020
CS Technology
Asking for referrals from end-users
Marijn Verdult
1
view
5
comments
0
points
Most recent by
Paul Giovacchini
June 2020
CS Technology
Tools and headcount?
Scotty
21
views
16
comments
0
points
Most recent by
Shaun Porcar
June 2020
CS Technology
How much does a customer success platform cost? How do we measure the ROI? What is the acceptable RO
Kevin Mitchell Leonor
1
view
2
comments
0
points
Most recent by
Kevin Mitchell Leonor
June 2020
CS Technology
Does your company have any standard operating procedures documents, how is it structured and how doe
Daniel Jiang
1
view
8
comments
0
points
Most recent by
Kevin Mitchell Leonor
June 2020
CS Technology
How are you capturing metrics and analyzing data?
[Deleted User]
1
view
10
comments
0
points
Most recent by
Ronald Krisak
June 2020
CS Technology
What tools are you using to ensure customer facing materials are up to date?
Kevin Mitchell Leonor
1
view
6
comments
0
points
Most recent by
Thomas Seelbinder
June 2020
CS Technology
Does anyone use Dynamics 365 Customer Success Hub? We're transitioning to this platform for customer
Bridget Lamb
1
view
2
comments
0
points
Most recent by
Chris Jones (CJ)
May 2020
CS Technology
Customer Success Transformation Deep Dive - Zoom Meeting
Kristi Faltorusso
1
view
25
comments
0
points
Most recent by
WillowMoellering
May 2020
CS Technology
The business case for introducing technology
[Deleted User]
1
view
4
comments
0
points
Most recent by
Kristi Faltorusso
May 2020
CS Technology
SmartKarrot's recent CSM survey said that 61% of companies surveyed do not use a CSM tool like Gains
Kevin Mitchell Leonor
1
view
7
comments
0
points
Most recent by
Shaun Porcar
May 2020
CS Technology
Using Pipedrive as the CSM tool
Mo Malayeri
12
views
3
comments
0
points
Most recent by
Thomas Seelbinder
May 2020
CS Technology
What are your additional costs per head in CS as it pertains to technology?
Scotty
1
view
2
comments
0
points
Most recent by
Vijaya Vardhan P
May 2020
CS Technology
Which Customer Success focused platform did you choose to invest in and why?
Shaun Porcar
1
view
5
comments
0
points
Most recent by
Kristi Faltorusso
April 2020
CS Technology
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