Discussion List

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  Customer Success Scalability Model

  Jill Mancuso 1.3K views 16 comments 7 points Most recent by Ed Powers January 2023CS Operations Conversations
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  Catalyst vs Totango

  John Bosch 219 views 3 comments 1 point Most recent by shonafenner December 2022CS Operations Conversations
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  Implementing ChurnZero for a scaled CS model

  corimedler 351 views 5 comments 1 point Most recent by Brian O'Keeffe December 2022CS Operations Conversations
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  Vitally

  Emily McIlwain 112 views 3 comments 0 points Most recent by SYoung November 2022CS Technology
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  Are your Support teams using Salesforce?

  Josefin Mansson 140 views 4 comments 0 points Most recent by Brian O'Keeffe November 2022CS Conversations
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  What channels do you today for customer communication and engagement ?

  Poll Enas 27 views 0 comments 0 points Started by Enas November 2022 CS Conversations
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  Using Hubspot as your main CS tool

  Antti 285 views 7 comments 1 point Most recent by KevinWileyFong October 2022CS Technology
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  How valuable would it be to SEE and HEAR what a customer really thinks?

  AaronEsau 57 views 5 comments 1 point Most recent by AaronEsau September 2022CS Technology
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  As of when is a CSM tool valuable?

  Tine Van Dyck 87 views 10 comments 0 points Most recent by Mukhtar_cs September 2022CS Technology
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  Rise of the Digital CSM!

  Sruti Satish 197 views 1 comment 7 points Most recent by PazitCSM September 2022CS Technology
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  Churnzero Integrations - limitations?

  KoelleBerlin 211 views 3 comments 5 points Most recent by jhilderbrands July 2022CS Technology
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  Using SMS with Churnzero

  Ely Lenik 68 views 4 comments 0 points Most recent by Ely Lenik July 2022CS Technology
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  Using HubSpot as Customer Success Software

  Ben Wanless 25 views 1 comment 0 points Most recent by rdetroch July 2022CS Technology
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  Technical Curiosity and the CSM

  Heather Wendt 67 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
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  Join us for Customer Success and the Case for Technical Curiosity

  Heather Wendt 29 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
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  Hubspot users

  Derek Marley 27 views 0 comments 0 points Most recent by Derek Marley March 2022CS Technology
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  ChurnZero/CSP Implementation Connection

  Sara Bochino 75 views 9 comments 0 points Most recent by mikes somers March 2022CS Technology
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  Hyperlinks in your message?

  Brian O'Keeffe 58 views 9 comments 0 points Most recent by mikes somers March 2022CS Conversations
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  CS Platforms: Catalyst, Totango, Involve.ai

  Kelsey Peterson 46 views 14 comments 0 points Most recent by Andrew Marks March 2022CS Technology
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  SMS integration wth HubSpot

  Derek Marley 8 views 0 comments 0 points Most recent by Derek Marley March 2022CS Technology
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  Looking for Totango and Gainsight Experience (Implemented and Used both)

  Shelby Czarnota 62 views 10 comments 0 points Most recent by Shelby Czarnota March 2022CS Technology
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  CS Technology Priorities... and why

  Steve Bernstein 5 views 1 comment 0 points Most recent by Shelby Czarnota February 2022CS Technology
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  CS Platforms -- PlanHat, SmartKarrot, or Custify

  Renee Murphy 89 views 11 comments 0 points Most recent by Tine Van Dyck February 2022CS Technology
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  Building Tool Stack Repertoire: How to best familiarize with CRM and CS software platforms?

  Joseph Champion 5 views 3 comments 0 points Most recent by Joseph Champion February 2022CS Conversations
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  Looking to utilize the power of networking - Do you know any leadership at Workday?

  Effie Mansdorf 15 views 0 comments 0 points Most recent by Effie Mansdorf February 2022CS Technology
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  Using SaaS.... for SaaS - Contract Clauses to use third parties

  Beth Twigger 11 views 3 comments 0 points Most recent by Chris Padfield February 2022CS Technology
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  Building low/tech touch CS operation from 0

  Yuval Danieli 36 views 12 comments 0 points Most recent by Yuval Danieli January 2022CS Technology
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  Evaluation criteria/matrix for CS tools?

  Jim Jones 109 views 13 comments 0 points Most recent by Tine Van Dyck January 2022CS Technology