Technology

Discussion List

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  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 208 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
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  How do you keep customers engaged during onboarding?

  Dina Shatner 361 views 10 comments 0 points Most recent by Jeffrey Kushmerek April 2023Root
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  Salesforce - Einstein

  Jordan Silverman 31 views 0 comments 0 points Most recent by Jordan Silverman March 2023CS Conversations
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  Vendor recommendations for Video Testimonials

  Michelle Wideman 103 views 3 comments 0 points Most recent by MarkStagi March 2023CS Technology
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  The Cloud's Down, Now What?

  kmulhalljr 117 views 1 comment 0 points Most recent by ashley_martin February 2023CS Technology
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  Recommendations for Customer Success Software

  sreinhardt 341 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations
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  Salesforce / Jira Connector for Bug Priortization

  matthew kearns 168 views 6 comments 0 points Most recent by [Deleted User] February 2023CS Technology
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  playbook triggering

  Dickey Singh 384 views 11 comments 0 points Most recent by Erika Villarreal February 2023CS Technology
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  Replacing ChurnZero with Planhat

  Andrea Brisker 506 views 6 comments 1 point Most recent by Ana Leasman January 2023CS Technology
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  Looking to share experiences of Totango

  Russ Drury 230 views 7 comments 0 points Most recent by colin-userlot January 2023CS Technology
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  AI Advances & Customer Success

  kmulhalljr 268 views 6 comments 2 points Most recent by kmulhalljr January 2023CS Technology
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  Customer Success Scalability Model

  Jill Mancuso 1.5K views 16 comments 7 points Most recent by Ed Powers January 2023CS Operations Conversations
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  Catalyst vs Totango

  John Bosch 226 views 3 comments 1 point Most recent by shonafenner December 2022CS Operations Conversations
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  Implementing ChurnZero for a scaled CS model

  corimedler 360 views 5 comments 1 point Most recent by Brian O'Keeffe December 2022CS Operations Conversations
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  Vitally

  Emily McIlwain 115 views 3 comments 0 points Most recent by SYoung November 2022CS Technology
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  Are your Support teams using Salesforce?

  Josefin Mansson 178 views 4 comments 0 points Most recent by Brian O'Keeffe November 2022CS Conversations
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  What channels do you today for customer communication and engagement ?

  Poll Enas 36 views 0 comments 0 points Most recent by Enas November 2022CS Conversations
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  Using Hubspot as your main CS tool

  Antti 319 views 7 comments 1 point Most recent by KevinWileyFong October 2022CS Technology
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  How valuable would it be to SEE and HEAR what a customer really thinks?

  AaronEsau 71 views 5 comments 1 point Most recent by AaronEsau September 2022CS Technology
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  As of when is a CSM tool valuable?

  Tine Van Dyck 141 views 10 comments 0 points Most recent by Mukhtar_cs September 2022CS Technology
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  Rise of the Digital CSM!

  Sruti Satish 217 views 1 comment 7 points Most recent by PazitCSM September 2022CS Technology
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  Churnzero Integrations - limitations?

  KoelleBerlin 240 views 3 comments 5 points Most recent by jhilderbrands July 2022CS Technology
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  Using SMS with Churnzero

  Ely Lenik 76 views 4 comments 0 points Most recent by Ely Lenik July 2022CS Technology
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  Using HubSpot as Customer Success Software

  Ben Wanless 31 views 1 comment 0 points Most recent by rdetroch July 2022CS Technology
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  Technical Curiosity and the CSM

  Heather Wendt 66 views 0 comments 0 points Most recent by Heather Wendt July 2022GGR Cafe