Technology

Discussion List

• 
  Including Competitors in Health Score

  Joseph Beker 21 views 4 comments 0 points Most recent by Kevin Mitchell Leonor February 2021CS Conversations
• 
  Market Research for an idea

  Hector Forwood 1 view 2 comments 0 points Most recent by Kevin Mitchell Leonor February 2021CS Technology
• 
  What are your key takeaways/must-do's when implementing a CS software?

  Peter Sterkenburg 1 view 8 comments 0 points Most recent by Ashton Liu February 2021CS Technology
• 
  Customer Success Platforms and Integrating Live Chat Support

  Luke Cullimore 21 views 4 comments 0 points Most recent by Jordan Silverman February 2021CS Technology
• 
  Support Ticketing and Success Software

  Stephen Shieh 3 views 1 comment 0 points Most recent by John Larson February 2021CS Technology
• 
  Evaluating Zendesk vs. Kustomer

  Nicholas Ayala 31 views 7 comments 0 points Most recent by Brittany Newman February 2021CS Technology
• 
  Service maps

  Julie Schifter 13 views 3 comments 0 points Most recent by Brian Hartley February 2021CS Technology
• 
  What do you use to view your post contract client entitlements?

  Blair Freer 1 view 1 comment 0 points Most recent by Srikrishnan Ganesan February 2021CS Technology
• 
  Gainsight - I'm having an awful onboarding experience. Looking for someone who has had a positive ex

  Effie Mansdorf 39 views 11 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Technology
• 
  I'd like to hear from anyone that has an on prem hardware product and how you are measuring the risk

  Melissa Logothetis 1 view 6 comments 0 points Most recent by Jim Jones February 2021CS Technology
• 
  3 Most Important CS Strategic Issues dollar for dollar in 2021

  Morgan Pottruff 15 views 8 comments 0 points Most recent by Sean Wilkes February 2021CS Technology
• 
  To Trial or Not to Trial??

  Karen Chambers 28 views 8 comments 0 points Most recent by Dennis Doyel January 2021CS Technology
• 
  ChurnZero Best Practices

  Jared Orr 113 views 6 comments 0 points Most recent by Ed Braunbeck January 2021CS Technology
• 
  Renewal opp stages (Salesforce tracking)

  Lindsey Kemmerich 12 views 0 comments 0 points Most recent by Lindsey Kemmerich January 2021CS Technology
• 
  Dashboard for upcoming renewals

  [Deleted User] 66 views 9 comments 0 points Most recent by Jason Myers January 2021CS Technology
• 
  Influitive Anyone?

  Matt Myszkowski 1 view 0 comments 0 points Most recent by Matt Myszkowski January 2021CS Technology
• 
  If you had a magic button to automate any part of your role....

  Matt Vadala 21 views 20 comments 0 points Most recent by Pam Micznik January 2021CS Conversations
• 
  Omni channel solution providers?

  Brittany Newman 1 view 0 comments 0 points Most recent by Brittany Newman December 2020CS Technology
• 
  Hoping to get my CSMs away from working out of email

  SimonSaysSuccess 1 view 1 comment 0 points Most recent by Banafche Garnier December 2020CS Technology
• 
  Advice on Collating Qualitative Data from Customer Interviews

  Liam Farley 12 views 9 comments 0 points Most recent by Liam Farley December 2020CS Technology
• 
  Intercom Alternatives (Helpcrunch vs. Crisp)

  Abbey Byrne 11 views 0 comments 0 points Most recent by Abbey Byrne December 2020CS Technology
• 
  CS Best Practices for Gong.io

  Michael Buccellato 55 views 9 comments 0 points Most recent by Michael Buccellato December 2020CS Technology
• 
  E-learning tool set up

  Thomas Hussenet 21 views 3 comments 0 points Most recent by Donna Weber November 2020CS Technology
• 
  Quarterly Success/Account Plans

  Lawrence Waldman 11 views 7 comments 0 points Most recent by Yanira "Janita" Sesniak November 2020CS Technology
• 
  Customer Communications - Role Build-out

  Jason Kobs 1 view 3 comments 0 points Most recent by Ja'Rod Morris November 2020CS Conversations
• 
  M2M Subscriptions

  Maddie Blumenthal 11 views 0 comments 0 points Most recent by Maddie Blumenthal November 2020CS Technology
• 
  ShapeUp methodology for product planning

  Jenny Leman 11 views 0 comments 0 points Most recent by Jenny Leman November 2020CS Technology
• 
  How do you reach your customers in a way that *ISNT* email?

  [Deleted User] 19 views 12 comments 0 points Most recent by Chris Rosa November 2020CS Technology
• 
  Salesforce Einstein

  David Jackson 2 views 1 comment 0 points Most recent by Christian Vijn October 2020CS Technology