Technology

Discussion List

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  Need guidance with CRM selection

  Amit Kumar 27 views 1 comment 0 points Most recent by Shaw Li September 2021CS Technology
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  Can you use Intercom for health scores?

  Liam Dunne 98 views 1 comment 0 points Most recent by [Deleted User] September 2021CS Technology
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  What tools do your CS team use?

  Max Smith-Gee 244 views 28 comments 0 points Most recent by Melissa Flygare August 2021CS Technology
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  Resource tracking for onboarding

  Lisa Hecht 15 views 3 comments 0 points Most recent by Shareil Nariman August 2021CS Technology
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  Guide CX?

  Tim Gilhooly 30 views 4 comments 0 points Most recent by Lisa Davis August 2021CS Technology
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  Communication Workflow / Technology

  Nandkishor Tripathi 19 views 3 comments 0 points Most recent by Lisa Davis August 2021CS Technology
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  Resource tracking for onboarding

  Lisa Hecht 6 views 0 comments 0 points Most recent by Lisa Hecht August 2021CS Technology
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  HubSpot

  Sophie Quinn 97 views 11 comments 0 points Most recent by Sophie Quinn August 2021CS Technology
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  Getting a tech touch program started for a SaaS

  Carlos Ascanio 19 views 2 comments 0 points Most recent by Nicholas Ciambrello July 2021CS Technology
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  Contact Map/Hierarchy

  Devon Lee 31 views 0 comments 0 points Most recent by Devon Lee June 2021CS Technology
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  July GGR Theme.....(drum roll)

  [Deleted User] 19 views 3 comments 0 points Most recent by Jeremy Donaldson June 2021CS Technology
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  Churn Zero vs Gainsight vs other

  Molly Henson 19 views 2 comments 0 points Most recent by Rachel Provan June 2021CS Technology
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  Building a CSM team from the ground floor....

  Brooke Carrie 100 views 30 comments 0 points Most recent by Vrushank Salaskar June 2021CS Technology
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  Ed-tech Accessibility Consultant?

  Abbey Byrne 53 views 2 comments 0 points Most recent by Pam Micznik June 2021CS Conversations
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  Customer Journey Mapping

  Rob Kagan 77 views 3 comments 0 points Most recent by Dana Pavel June 2021CS Technology
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  Have you built an internal use case library/knowledge base for your CS team?

  Sofia Reimchen 45 views 6 comments 0 points Most recent by Kevin Mitchell Leonor June 2021CS Technology
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  Monday.com for CSMs

  Maor Gershoni 23 views 2 comments 0 points Most recent by Maor Gershoni May 2021CS Technology
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  Customer Email Aliases

  Katrin Robb 6 views 0 comments 0 points Most recent by Katrin Robb April 2021CS Technology
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  Using Sales/Call Insights Tools (Chorus, Gong, Etc) for Customer Success

  William Buckingham 191 views 19 comments 0 points Most recent by Bob London April 2021CS Technology
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  Tools companies use for email drips and videos/voice-overs

  Ty Jesinoski 15 views 12 comments 0 points Most recent by Dana Gibilaro April 2021CS Technology
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  FedRAMP compliance?

  Alex Thebert 30 views 2 comments 0 points Most recent by Alex Thebert April 2021CS Technology
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  Salesforce for CS - Any best practices?

  Shari Srebnick 194 views 42 comments 0 points Most recent by Shari Srebnick April 2021CS Technology
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  What customer facing tools/platforms do you use to track customer implementation? [Enterprise]

  Petra Makaremi 7 views 4 comments 0 points Most recent by Mark Ace April 2021CS Technology
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  Salesforce for CS - Zoom Recording

  Shari Srebnick 8 views 1 comment 0 points Most recent by MarkusS April 2021CS Technology
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  ISO - Combined Implementation and CS CRM Solution

  Tony Sciucco 5 views 0 comments 0 points Most recent by Tony Sciucco March 2021CS Technology
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  Best Tool for Combined CS, Sales and Marketing

  Scott Jackson 8 views 0 comments 0 points Most recent by Scott Jackson March 2021CS Technology
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  Searching for insights about configuration reviews

  Julie Schifter 17 views 1 comment 0 points Most recent by William Buckingham March 2021CS Technology
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  Hi CS Community! We are in search of a Customer Sucess management software (Gainsight, ChurnZero, C

  Dana Gibilaro 165 views 33 comments 0 points Most recent by David Nedohin March 2021CS Technology
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  Private Message Spam

  [Deleted User] 21 views 0 comments 0 points Most recent by [Deleted User] March 2021GGR Cafe
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  Anyone running a CS team for an on-premise software company?

  Jim Jones 46 views 10 comments 0 points Most recent by ERIKA COWEN March 2021CS Technology