Technology

Discussion List

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  2024 Demopalooza Videos are now available!

  Announcement Heather Wendt 42 views 0 comments 1 point Started by Heather Wendt November 12 GGR Cafe
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  Pendo Alternatives

  Mona Emam 101 views 2 comments 0 points Most recent by ZaidK December 2023CS Technology
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  New CSP guide from Forrester

  NaomiAiken 76 views 0 comments 2 points Started by NaomiAiken November 2023 CS Technology
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  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 231 views 2 comments 0 points Most recent by NickH November 2023CS Technology
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  Salesforce as a Customer Success Platform

  Jeff Heckler 1.1K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
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  Platforms for tracking SaaS metrics?

  lnick 369 views 5 comments 1 point Most recent by Ed Powers August 2023CS Technology
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  Executive quotes about implementing a Customer Success Platform

  ianwelles 141 views 3 comments 0 points Most recent by [Deleted User] August 2023CS Technology
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  What is your process for creating data-driven slide decks?

  dsquires4406 201 views 4 comments 0 points Most recent by ianwelles August 2023CS Technology
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  Tools and documentation

  Tandiss 352 views 8 comments 0 points Most recent by Tandiss August 2023CS Technology
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  CS Platform

  Nbaxby 360 views 1 comment 1 point Most recent by Shannon Nishi July 2023CS Technology
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  Gainsight vs Planhat vs ???

  vurveyandrew 1.2K views 12 comments 0 points Most recent by Jim Jones June 2023CS Technology
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  Who owns the knowledge base at your organization?

  Shreelekha 373 views 5 comments 0 points Most recent by shonafenner June 2023CS Technology
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  Early CSM Organization Tips - surviving those scrappy days, pre-CRM

  Jillian 186 views 5 comments 0 points Most recent by Anna Alley June 2023CS Org Conversations
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  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 191 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
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  How do you keep customers engaged during onboarding?

  Dina Shatner 238 views 10 comments 0 points Most recent by Jeffrey Kushmerek April 2023Root
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  Salesforce - Einstein

  Jordan Silverman 25 views 0 comments 0 points Started by Jordan Silverman March 2023 Digital CS (Engagement Programs)
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  Vendor recommendations for Video Testimonials

  Michelle Wideman 75 views 3 comments 0 points Most recent by MarkStagi March 2023CS Technology
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  The Cloud's Down, Now What?

  kmulhalljr 86 views 1 comment 0 points Most recent by ashley_martin February 2023CS Technology
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  Recommendations for Customer Success Software

  sreinhardt 275 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations
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  Salesforce / Jira Connector for Bug Priortization

  matthew kearns 115 views 6 comments 0 points Most recent by [Deleted User] February 2023CS Technology
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  playbook triggering

  Dickey Singh 320 views 11 comments 0 points Most recent by Erika Villarreal February 2023CS Technology
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  Replacing ChurnZero with Planhat

  Andrea Brisker 426 views 6 comments 1 point Most recent by Ana Leasman January 2023CS Technology
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  Looking to share experiences of Totango

  Russ Drury 165 views 7 comments 0 points Most recent by colin-userlot January 2023CS Technology
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  AI Advances & Customer Success

  kmulhalljr 195 views 6 comments 2 points Most recent by kmulhalljr January 2023CS Technology
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  Customer Success Scalability Model

  Jill Mancuso 1.2K views 16 comments 7 points Most recent by Ed Powers January 2023CS Operations Conversations