Technology

Discussion List

• 
  Has anyone tried Hook.co?

  Question Maron 41 views 0 comments 0 points Started by Maron March 9 CS Technology
• 
  How are you combating churn in your organisation?

  Answered BaAvl 138 views 3 comments 0 points Most recent by yuliya67 February 26CS Operations Conversations
• 
  Does your company have an "AI Council"?

  Answered Jenna-Leigh Couch 126 views 3 comments 0 points Most recent by Charlotte Naylor February 17CS Technology
• 
  New Member - CS Leader from Calgary

  Gayan Perera 32 views 0 comments 0 points Started by Gayan Perera January 22 CS Conversations
• 
  Attending CS “The Customer Conference” London

  Answered Jenna-Leigh Couch 152 views 3 comments 1 point Most recent by Bob London January 16CS Operations Conversations
• 
  CS Workflow Tech - suggestions?

  Answered KatherineBentley 255 views 5 comments 0 points Most recent by Katherine Bentley December 2025CS Technology
• 
  Gold Standard for AP Software?

  Question kmcmullen 44 views 0 comments 0 points Started by kmcmullen December 2025 CS Technology
• 
  Quick question for the CS community

  Answered Lucas E 153 views 2 comments 0 points Most recent by juliency November 2025CS Operations Conversations
• 
  Need an online community built? CS product practice needed.

  Sabie-Fleming 913 views 0 comments 0 points Started by Sabie-Fleming February 2025 CS Conversations
• 
  2024 Demopalooza Videos are now available!

  Announcement Heather Wendt 93 views 0 comments 1 point Started by Heather Wendt November 2024 GGR Cafe
• 
  Pendo Alternatives

  Mona Emam 131 views 2 comments 0 points Most recent by ZaidK December 2023CS Technology
• 
  New CSP guide from Forrester

  NaomiAiken 91 views 0 comments 2 points Started by NaomiAiken November 2023 CS Technology
• 
  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 242 views 2 comments 0 points Most recent by NickH November 2023CS Technology
• 
  Salesforce as a Customer Success Platform

  Jeff Heckler 1.3K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
• 
  Platforms for tracking SaaS metrics?

  lnick 394 views 5 comments 1 point Most recent by Ed Powers August 2023CS Technology
• 
  Executive quotes about implementing a Customer Success Platform

  ianwelles 173 views 3 comments 0 points Most recent by [Deleted User] August 2023CS Technology
• 
  What is your process for creating data-driven slide decks?

  dsquires4406 212 views 4 comments 0 points Most recent by ianwelles August 2023CS Technology
• 
  Tools and documentation

  Tandiss 381 views 8 comments 0 points Most recent by Tandiss August 2023CS Technology
• 
  CS Platform

  Nbaxby 361 views 1 comment 1 point Most recent by Shannon Nishi July 2023CS Technology
• 
  Gainsight vs Planhat vs ???

  vurveyandrew 1.4K views 12 comments 0 points Most recent by Jim Jones June 2023CS Technology
• 
  Who owns the knowledge base at your organization?

  Shreelekha 431 views 5 comments 0 points Most recent by shonafenner June 2023CS Technology
• 
  Early CSM Organization Tips - surviving those scrappy days, pre-CRM

  Jillian 261 views 5 comments 0 points Most recent by Anna Alley June 2023CS Conversations
• 
  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 192 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
• 
  How do you keep customers engaged during onboarding?

  Dina Shatner 281 views 10 comments 0 points Most recent by Jeffrey Kushmerek April 2023Root
• 
  Salesforce - Einstein

  Jordan Silverman 21 views 0 comments 0 points Started by Jordan Silverman March 2023 CS Conversations
• 
  Vendor recommendations for Video Testimonials

  Michelle Wideman 91 views 3 comments 0 points Most recent by MarkStagi March 2023CS Technology
• 
  The Cloud's Down, Now What?

  kmulhalljr 102 views 1 comment 0 points Most recent by ashley_martin February 2023CS Technology
• 
  Recommendations for Customer Success Software

  sreinhardt 301 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations