Discussion List

• 
  Need an online community built? CS product practice needed.

  Sabie-Fleming 773 views 0 comments 0 points Started by Sabie-Fleming February 4 CS Conversations
• 
  2024 Demopalooza Videos are now available!

  Announcement Heather Wendt 69 views 0 comments 1 point Started by Heather Wendt November 2024 GGR Cafe
• 
  Pendo Alternatives

  Mona Emam 113 views 2 comments 0 points Most recent by ZaidK December 2023CS Technology
• 
  New CSP guide from Forrester

  NaomiAiken 87 views 0 comments 2 points Started by NaomiAiken November 2023 CS Technology
• 
  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 243 views 2 comments 0 points Most recent by NickH November 2023CS Technology
• 
  Salesforce as a Customer Success Platform

  Jeff Heckler 1.2K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
• 
  Platforms for tracking SaaS metrics?

  lnick 397 views 5 comments 1 point Most recent by Ed Powers August 2023CS Technology
• 
  Executive quotes about implementing a Customer Success Platform

  ianwelles 154 views 3 comments 0 points Most recent by [Deleted User] August 2023CS Technology
• 
  What is your process for creating data-driven slide decks?

  dsquires4406 215 views 4 comments 0 points Most recent by ianwelles August 2023CS Technology
• 
  Tools and documentation

  Tandiss 374 views 8 comments 0 points Most recent by Tandiss August 2023CS Technology
• 
  CS Platform

  Nbaxby 369 views 1 comment 1 point Most recent by Shannon Nishi July 2023CS Technology
• 
  Gainsight vs Planhat vs ???

  vurveyandrew 1.3K views 12 comments 0 points Most recent by Jim Jones June 2023CS Technology
• 
  Who owns the knowledge base at your organization?

  Shreelekha 412 views 5 comments 0 points Most recent by shonafenner June 2023CS Technology
• 
  Early CSM Organization Tips - surviving those scrappy days, pre-CRM

  Jillian 208 views 5 comments 0 points Most recent by Anna Alley June 2023CS Conversations
• 
  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 200 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
• 
  How do you keep customers engaged during onboarding?

  Dina Shatner 267 views 10 comments 0 points Most recent by Jeffrey Kushmerek April 2023Root
• 
  Salesforce - Einstein

  Jordan Silverman 27 views 0 comments 0 points Started by Jordan Silverman March 2023 CS Conversations
• 
  Vendor recommendations for Video Testimonials

  Michelle Wideman 84 views 3 comments 0 points Most recent by MarkStagi March 2023CS Technology
• 
  The Cloud's Down, Now What?

  kmulhalljr 91 views 1 comment 0 points Most recent by ashley_martin February 2023CS Technology
• 
  Recommendations for Customer Success Software

  sreinhardt 296 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations
• 
  Salesforce / Jira Connector for Bug Priortization

  matthew kearns 131 views 6 comments 0 points Most recent by [Deleted User] February 2023CS Technology
• 
  playbook triggering

  Dickey Singh 358 views 11 comments 0 points Most recent by Erika Villarreal February 2023CS Technology
• 
  Replacing ChurnZero with Planhat

  Andrea Brisker 463 views 6 comments 1 point Most recent by Ana Leasman January 2023CS Technology
• 
  Looking to share experiences of Totango

  Russ Drury 175 views 7 comments 0 points Most recent by colin-userlot January 2023CS Technology
• 
  AI Advances & Customer Success

  kmulhalljr 204 views 6 comments 2 points Most recent by kmulhalljr January 2023CS Technology