Technology

Discussion List

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  How do you evaluate software for your organization?

  Nicholas Ayala 8 views 9 comments 0 points Most recent by Jenna-Leigh Couch September 2020CS Technology
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  Looking for a training in order to build my tech touch strategy

  Elisabeth Courland 18 views 18 comments 0 points Most recent by [Deleted User] September 2020CS Technology
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  Churn prevention recommendations

  Dave Williams 9 views 6 comments 0 points Most recent by Andreas Knoefel September 2020CS Technology
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  IT Service Support

  Scott Jackson 6 views 0 comments 0 points Most recent by Scott Jackson September 2020CS Technology
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  Software Security Audit

  Andreas Knoefel 14 views 1 comment 0 points Most recent by Beth Twigger September 2020CS Technology
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  The 5 Key Ingredients of a Success Plan

  Benedict Fritz 29 views 20 comments 0 points Most recent by Aaron Thompson September 2020CS Technology
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  What's your favorite App that you use today that not many people may know about?

  Star Hofer 7 views 1 comment 0 points Most recent by Jamie Wernet August 2020CS Technology
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  Liaising with stakeholders in the NON SaaS world

  Rachel Priest 7 views 2 comments 0 points Most recent by Steve Bernstein August 2020CS Technology
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  How do the CSMs access a customer's instance?

  Karthik KV 8 views 2 comments 0 points Most recent by Karthik KV August 2020CS Technology
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  Calendar sharing internally

  Devon Lee 31 views 4 comments 0 points Most recent by Warwick Brown August 2020CS Technology
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  Customer Success Tech, Are we sleepwalking into Complexity?

  Emmanuel Malanda 16 views 2 comments 0 points Most recent by Emmanuel Malanda August 2020CS Technology
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  What tools are you using to keep non-value account details (like notes, and org charts)?

  Elizabeth Bukys 5 views 3 comments 0 points Most recent by Russell Bourne August 2020CS Technology
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  Bug prioritization framework/process

  Nick Maugeri 7 views 2 comments 0 points Most recent by Chad Horenfeldt August 2020CS Technology
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  Early Stage SaaS CS Tech Stack

  Jordan Clark 6 views 3 comments 0 points Most recent by Jeffrey Kushmerek July 2020CS Technology
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  Have you used Smartsheet AKA "Excel on steroids"?

  Darko Kankaras 11 views 5 comments 0 points Most recent by Will Pagden July 2020CS Technology
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  [Operator Excellence Series] Measuring relationships in B2B SaaS w/ Ziv Peled

  [Deleted User] 15 views 21 comments 0 points Most recent by Sidd July 2020CS Technology
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  Hi Everyone - For those that don't have a dedicated CS Software tool and use SFDC, I'd love to hear

  Shari Srebnick 17 views 20 comments 0 points Most recent by Alex Farmer July 2020CS Technology
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  Customer on-boarding: Journey Mapping

  Gabriel Fallas 8 views 21 comments 0 points Most recent by Nandkishor Tripathi July 2020CS Technology
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  Creating an Onboarding Framework/Strategy - Tools, Workflows, Practical Steps

  Archive User 9 views 1 comment 0 points Most recent by Ed Powers July 2020CS Technology
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  How do you measure CSM sentiment in health scorecards?

  Will Pagden 53 views 11 comments 0 points Most recent by Will Pagden July 2020CS Technology
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  Salesforce vs Zendesk for Support and Knowledge

  John Bosch 16 views 5 comments 1 point Most recent by Will Pagden July 2020CS Technology
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  What Success management (including onboarding) software would you want to implement if you had to st

  Elizabeth Bukys 5 views 1 comment 0 points Most recent by Will Pagden July 2020CS Technology
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  Is there a GGR slack channel yet? Would love to connect there as well

  Colin Smith 12 views 5 comments 0 points Most recent by Vlad Shlosberg July 2020CS Technology
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  In-app "help" widget

  Brian Hartley 30 views 19 comments 0 points Most recent by Thomas Seelbinder July 2020CS Technology
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  Is anyone using Loom?

  Bridget Lamb 22 views 15 comments 0 points Most recent by Will Gilmore July 2020CS Technology
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  Are you using Gong, Chorus.ai or something similar? I need your advice! Please.

  Will Pagden 5 views 12 comments 0 points Most recent by Will Pagden July 2020CS Technology
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  Client-Facing Education

  Alex Turkovic 15 views 7 comments 0 points Most recent by Samma Hafeez July 2020CS Technology
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  Who are decision makers & influencers in choosing a NPS, CSAT or a CS tool in your organization?

  Tanuj Diwan 23 views 17 comments 0 points Most recent by Will Pagden July 2020CS Technology
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  To DM or not to DM?

  Daniel Sonnenschein 34 views 27 comments 0 points Most recent by Will Pagden July 2020CS Technology
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  Pre-Sales Customer Success to Tech Handoff

  Tanuj Diwan 5 views 6 comments 0 points Most recent by Tanuj Diwan July 2020CS Technology