Discussion List

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  Org chart - high touch, enterprise with complex product

  Petra Makaremi 1 view 4 comments 0 points Most recent by Petra Makaremi August 2020CS Conversations
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  Is anyone holding cross-functional meetings to triage key customer issues?

  [Deleted User] 1 view 4 comments 0 points Most recent by Kelly Hook August 2020CS Conversations
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  Diversity & Inclusion in GGR: Actions We Can All Take

  Lauren Mecca 1 view 0 comments 0 points Most recent by Lauren Mecca August 2020CS Conversations
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  What tools are you using to keep non-value account details (like notes, and org charts)?

  Elizabeth Bukys 1 view 3 comments 0 points Most recent by Russell Bourne August 2020CS Technology
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  Asking for Title Change / Promotion

  Alex Tran 21 views 2 comments 0 points Most recent by BenB August 2020CS Conversations
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  Welcome to the new Gain Grow Retain Community

  [Deleted User] 1 view 4 comments 0 points Most recent by Anita Toth August 2020CS Conversations
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  Learning Resources for your CS teams

  Philipp Maucher 1 view 2 comments 0 points Most recent by Philipp Maucher August 2020CS Conversations
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  Generating Meeting for CSM's

  Luke Zancanaro 1 view 1 comment 0 points Most recent by Jarren Pinchuck August 2020CS Conversations
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  Stakeholder Mapping

  Matt Myszkowski 11 views 8 comments 0 points Most recent by MarkusS August 2020CS Conversations
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  Reference Customers

  Joshua Maberry 1 view 4 comments 0 points Most recent by Nicolas Thatcher August 2020CS Conversations
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  Pulse+ and other CSM Certifications - Necessary?

  Ariel Turner 1 view 6 comments 0 points Most recent by Ariel Turner August 2020CS Conversations
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  DNR- Do Not Renew

  Amit Kumar 11 views 4 comments 0 points Most recent by gurd3v August 2020CS Conversations
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  Renewal Calculation with early renewals

  Brody Horton 1 view 2 comments 0 points Most recent by Russell Bourne August 2020CS Technology
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  How would you teach CS to students in 90 minutes?

  Walter Zepeda 1 view 6 comments 0 points Most recent by Walter Zepeda August 2020CS Conversations
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  Customer Success Team Training Options - Does anyone have any recommendations?

  Josue Rodriguez 1 view 5 comments 0 points Most recent by Andreas Knoefel August 2020CS Conversations
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  Contact Goes Silent - What's is your Strategy

  BenB 41 views 18 comments 0 points Most recent by Devin Swindall August 2020CS Conversations
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  CSM and Sales Responsibilities - who has the time???

  BenB 1 view 7 comments 0 points Most recent by Kristoffer Blom August 2020CS Conversations
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  How do you approach CS territory planning?

  John Bosch 1 view 2 comments 0 points Most recent by Parker Chase-Corwin August 2020CS Technology
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  Customer Success and Sales with different goals - how to align?

  Philipp Maucher 31 views 4 comments 0 points Most recent by Philipp Maucher August 2020CS Conversations
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  Customer Success Under Support Org

  Lauren Warthan 1 view 3 comments 0 points Most recent by Justin Chappell August 2020CS Conversations
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  CS Leadership Presentations??

  Farkhanda Stewart 1 view 8 comments 0 points Most recent by Farkhanda Stewart August 2020CS Conversations
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  Asking for a friend of a friend :P

  Nathan Petersen 1 view 1 comment 0 points Most recent by Kevin Mitchell Leonor August 2020CS Conversations
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  Customer Success Role Popularity Articles

  Matt Myszkowski 1 view 5 comments 0 points Most recent by Matt Myszkowski August 2020CS Conversations
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  Looking for a mentorship!

  Yash Shah 11 views 3 comments 0 points Most recent by Yash Shah August 2020CS Conversations
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  What does a CS strategy document look like?

  Matt Myszkowski 1 view 3 comments 0 points Most recent by Ed Powers August 2020CS Conversations
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  Customer Maturity Model

  Amit Kumar 11 views 7 comments 0 points Most recent by Scott Morgan August 2020CS Conversations
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  Up Level CSM Presentation Skills

  Egan Callahan 1 view 5 comments 0 points Most recent by BenB August 2020CS Conversations
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  Health Scoring For Tech Touch Customers

  Alex Tran 11 views 4 comments 0 points Most recent by Alex Tran August 2020CS Technology
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  Developing an Ideal Customer Profile

  Pam Mantaring 1 view 5 comments 0 points Most recent by Anita Toth July 2020CS Technology
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  SMB resources for tech touch & making transitions

  Clint Kelson 11 views 5 comments 0 points Most recent by Andrew Harris July 2020CS Technology