Discussion List

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  COVID benefits for parents

  Rachel Jackson 1 view 2 comments 0 points Most recent by Rachel Jackson June 2020CS Conversations
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  Curious to see how many leaders set up "book clubs" for their CS Org. to conduct leadership training

  Joshua Maberry 1 view 4 comments 0 points Most recent by Scott Morgan June 2020CS Conversations
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  CS Spiff programs

  Denise 1 view 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  Are PMP/Six Sigma/Project Management Certifications worth it? Which Certs are Credible/Recommended?

  Mark Mitchell 1 view 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  High Touch vs Low Touch with differing contract vehicles

  Jim Ashley 21 views 11 comments 0 points Most recent by Sidd June 2020CS Technology
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  Seeking Advice on Speaking with Investors Regarding my CS Strategy

  Chrissy Hines 1 view 6 comments 0 points Most recent by Nils Vinje June 2020CS Conversations
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  1:1 Structure and Topics

  Alex Farmer 11 views 19 comments 0 points Most recent by shamsao June 2020CS Conversations
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  Playbooks/pro tips for mitigating churn risk brought on by M&A?

  Matt Timmins 1 view 7 comments 0 points Most recent by Steve Bernstein June 2020CS Conversations
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  Can anyone share a sample QBR template (frameworks) for a CRM Software (Salesforce, etc) ?

  Sidd 22 views 7 comments 0 points Most recent by Sidd June 2020CS Conversations
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  Kristi Faltorusso's keynote at Pulse Everywhere is impressive. Congrats. I understand this isn't you

  Kevin Mitchell Leonor 1 view 20 comments 0 points Most recent by Rob Schmeltzer June 2020CS Conversations
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  Best channel for those of us seeking work?

  Kathleen Gauder 1 view 5 comments 0 points Most recent by Rachel Priest June 2020CS Conversations
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  Sales Navigator for CS?

  Devon Lee 21 views 2 comments 0 points Most recent by Brian Hartley June 2020CS Conversations
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  What does your playbook template look like?

  Effie Mansdorf 11 views 6 comments 0 points Most recent by Tammy Krieger June 2020CS Conversations
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  Interviewing customers for testimonials

  Jeffrey Numark 11 views 7 comments 0 points Most recent by Thomas Hussenet June 2020CS Conversations
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  What does your playbook template look like?

  System 1 view 0 comments 2 points Most recent by System June 2020CS Conversations
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  What does a Customer Success Manager do? ?

  Sidd 1 view 11 comments 0 points Most recent by Rob Stevens June 2020CS Conversations
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  [CALL FOR TOPICS] What should we discuss in CS Leadership Office Hours this week?

  [Deleted User] 1 view 42 comments 0 points Most recent by Shea Nussman June 2020CS Conversations
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  Where's the best place for Upsells to live?

  shamsao 1 view 15 comments 0 points Most recent by Steve Beaumont June 2020CS Conversations
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  Building a CS Team from Scratch

  Gabriel Fallas 21 views 29 comments 0 points Most recent by Walter Zepeda June 2020CS Conversations
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  Has anyone implemented 'Amazon-inspired' written narratives for their internal or customer meetings?

  Shaun Porcar 1 view 3 comments 0 points Most recent by Shaun Porcar June 2020CS Technology
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  Champion's View of Negative Comments to Feedback

  Jay Thonour 1 view 10 comments 0 points Most recent by Steve Bernstein June 2020CS Conversations
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  Mentorship

  Sheela Priya 1 view 2 comments 0 points Most recent by Jared Orr June 2020CS Conversations
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  How to ask better questions?

  Vasu 11 views 9 comments 0 points Most recent by Vasu June 2020CS Conversations
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  I am interested in sharing learnings on using OKRs for measuring your success and development as a C

  Pam Mantaring 1 view 2 comments 0 points Most recent by Pam Mantaring June 2020CS Conversations
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  Hi to the Gain Grow Retain Squad :D

  Sidd 1 view 2 comments 0 points Most recent by Sidd June 2020CS Conversations
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  You're given free reign to change anything in your company. What would it be and why?

  David Ellin 1 view 8 comments 0 points Most recent by Sidd June 2020CS Conversations
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  CCSM - how did you obtain this credential, and what inspired you to pursue it?

  Matt Vadala 11 views 24 comments 0 points Most recent by Sidd June 2020CS Conversations
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  How does your organization present QBRs / ABRs to SMB "Tech Touch" customers?

  Jeremy Donaldson 11 views 9 comments 0 points Most recent by Sidd June 2020CS Technology
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  Leadership for Customer Lifecycle & Journey Architecture

  shamsao 1 view 5 comments 0 points Most recent by Sidd June 2020CS Conversations
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  Customer Centric CEO's

  Jared Orr 1 view 0 comments 0 points Most recent by Jared Orr June 2020CS Conversations