CS Team

COVID benefits for parents

Rachel Jackson 4 views 2 comments 0 points Most recent by Rachel Jackson June 2020CS Conversations
Curious to see how many leaders set up "book clubs" for their CS Org. to conduct leadership training

Joshua Maberry 1 view 4 comments 0 points Most recent by Scott Morgan June 2020CS Conversations
CS Spiff programs

Denise 9 views 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
Are PMP/Six Sigma/Project Management Certifications worth it? Which Certs are Credible/Recommended?

Mark Mitchell 4 views 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
High Touch vs Low Touch with differing contract vehicles

Jim Ashley 26 views 11 comments 0 points Most recent by Sidd June 2020CS Technology
Seeking Advice on Speaking with Investors Regarding my CS Strategy

Chrissy Hines 1 view 6 comments 0 points Most recent by Nils Vinje June 2020CS Conversations
1:1 Structure and Topics

Alex Farmer 19 views 19 comments 0 points Most recent by shamsao June 2020CS Conversations
Playbooks/pro tips for mitigating churn risk brought on by M&A?

Matt Timmins 2 views 7 comments 0 points Most recent by Steve Bernstein June 2020CS Conversations
Can anyone share a sample QBR template (frameworks) for a CRM Software (Salesforce, etc) ?

Sidd 30 views 7 comments 0 points Most recent by Sidd June 2020CS Conversations
Kristi Faltorusso's keynote at Pulse Everywhere is impressive. Congrats. I understand this isn't you

Kevin Mitchell Leonor 1 view 20 comments 0 points Most recent by Rob Schmeltzer June 2020CS Conversations
Best channel for those of us seeking work?

Kathleen Gauder 1 view 5 comments 0 points Most recent by Rachel Priest June 2020CS Conversations
Sales Navigator for CS?

Devon Lee 20 views 2 comments 0 points Most recent by Brian Hartley June 2020CS Conversations
What does your playbook template look like?

Effie Mansdorf 17 views 6 comments 0 points Most recent by Tammy Krieger June 2020CS Conversations
Interviewing customers for testimonials

Jeffrey Numark 15 views 7 comments 0 points Most recent by Thomas Hussenet June 2020CS Conversations
What does your playbook template look like?

System 1 view 0 comments 2 points Most recent by System June 2020CS Conversations
What does a Customer Success Manager do? ?

Sidd 1 view 11 comments 0 points Most recent by Rob Stevens June 2020CS Conversations
[CALL FOR TOPICS] What should we discuss in CS Leadership Office Hours this week?

[Deleted User] 1 view 42 comments 0 points Most recent by Shea Nussman June 2020CS Conversations
Where's the best place for Upsells to live?

shamsao 6 views 15 comments 0 points Most recent by Steve Beaumont June 2020CS Conversations
Building a CS Team from Scratch

Gabriel Fallas 28 views 29 comments 0 points Most recent by Walter Zepeda June 2020CS Conversations
Has anyone implemented 'Amazon-inspired' written narratives for their internal or customer meetings?

Shaun Porcar 6 views 3 comments 0 points Most recent by Shaun Porcar June 2020CS Technology
Champion's View of Negative Comments to Feedback

Jay Thonour 1 view 10 comments 0 points Most recent by Steve Bernstein June 2020CS Conversations
Mentorship

Sheela Priya 2 views 2 comments 0 points Most recent by Jared Orr June 2020CS Conversations
How to ask better questions?

Vasu 12 views 9 comments 0 points Most recent by Vasu June 2020CS Conversations
I am interested in sharing learnings on using OKRs for measuring your success and development as a C

Pam Mantaring 1 view 2 comments 0 points Most recent by Pam Mantaring June 2020CS Conversations
Hi to the Gain Grow Retain Squad :D

Sidd 1 view 2 comments 0 points Most recent by Sidd June 2020CS Conversations
You're given free reign to change anything in your company. What would it be and why?

David Ellin 1 view 8 comments 0 points Most recent by Sidd June 2020CS Conversations
CCSM - how did you obtain this credential, and what inspired you to pursue it?

Matt Vadala 11 views 24 comments 0 points Most recent by Sidd June 2020CS Conversations
How does your organization present QBRs / ABRs to SMB "Tech Touch" customers?

Jeremy Donaldson 15 views 9 comments 0 points Most recent by Sidd June 2020CS Technology
Leadership for Customer Lifecycle & Journey Architecture

shamsao 3 views 5 comments 0 points Most recent by Sidd June 2020CS Conversations
Customer Centric CEO's

Jared Orr 2 views 0 comments 0 points Most recent by Jared Orr June 2020CS Conversations