CS Team

Discussion List

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  Renewal email template Low touch

  Erika Villarreal 290 views 4 comments 0 points Most recent by Erika Villarreal April 2021CS Conversations
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  How do you pitch the Value of Customer Success to your clients?

  Ramona Aubry 92 views 10 comments 0 points Most recent by Brian Hansen April 2021CS Conversations
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  Customer Onboarding Challenge

  Mark Flanagan 14 views 3 comments 0 points Most recent by Daniel Zarick April 2021CS Conversations
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  Salesforce for CS - Zoom Recording

  Shari Srebnick 4 views 1 comment 0 points Most recent by MarkusS April 2021CS Technology
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  Skills Matrix

  Martin Jahn 13 views 2 comments 0 points Most recent by Martin Jahn April 2021CS Conversations
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  Monthly Coffee Chat with Ed Powers

  Ashley Harpp 9 views 0 comments 1 point Most recent by Ashley Harpp March 2021CS Conversations
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  Why marketing & CS may be the undiscovered "peanut butter & chocolate" combo (S/O to Jeff Bruensbach

  Bob London 7 views 4 comments 0 points Most recent by Bob London March 2021CS Conversations
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  What does "customer success excellence" mean to you?

  Jeremy Donaldson 5 views 2 comments 0 points Most recent by Ed Powers March 2021CS Conversations
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  Thoughts on the Chief Revenue Officer?

  Jeremy Mulder 42 views 8 comments 0 points Most recent by Zeeshan Gauba March 2021CS Conversations
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  Call for 2021 Committee Members

  [Deleted User] 134 views 12 comments 0 points Most recent by Rachel Keen March 2021CS Conversations
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  Renewal Surveys

  Allison Bantz 20 views 3 comments 0 points Most recent by Matt Myszkowski March 2021CS Conversations
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  Customer Success Engagement Model - Discovery to Advocacy

  Byron Sacks 19 views 7 comments 0 points Most recent by Byron Sacks March 2021CS Conversations
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  Product Marketing Sitting on CS Team?

  Rachel Yockey 4 views 5 comments 0 points Most recent by Rachel Yockey March 2021CS Conversations
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  Owning the Customer Journey, How to transition the conversation from one milestone to the next

  Kaliah Loney 28 views 5 comments 0 points Most recent by Sana Farooq March 2021CS Conversations
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  Exit Interview Results : Presentation Suggestions

  Shari Srebnick 23 views 6 comments 0 points Most recent by Bob London March 2021CS Conversations
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  Starting to use SAM's and looking for insight into weekly and monthly cadence for Enterprise account

  Jeffrey Kushmerek 23 views 1 comment 0 points Most recent by Daniel Hoesing March 2021CS Conversations
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  Customer Onboarding Challenge

  Mark Flanagan 3 views 0 comments 0 points Most recent by Mark Flanagan March 2021CS Conversations
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  Cross-functional Peak Moment?

  Jeremy Mulder 36 views 4 comments 0 points Most recent by Melanie Flores March 2021CS Conversations
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  Anyone has an experience running a CS for software development company not SaaS?

  Mohammad Abu Alsha'r 7 views 1 comment 0 points Most recent by Steph Scott March 2021CS Conversations
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  Capacity Planning CSMs

  Erika Villarreal 12 views 0 comments 3 points Most recent by Erika Villarreal March 2021CS Conversations
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  CSMs working with SMBs

  Ashley Harpp 9 views 2 comments 0 points Most recent by Steve Bernstein March 2021CS Conversations
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  April - National Stress Awareness Month

  Lauren Livingston 2 views 0 comments 0 points Most recent by Lauren Livingston March 2021CS Conversations
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  4 Keys to a GREAT QBR

  Ashley Harpp 22 views 0 comments 3 points Most recent by Ashley Harpp March 2021CS Conversations
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  Searching for insights about configuration reviews

  Julie Schifter 16 views 1 comment 0 points Most recent by William Buckingham March 2021CS Technology
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  Celebrating with your team!

  Jeremy Mulder 19 views 5 comments 0 points Most recent by Betty Ernst March 2021CS Conversations
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  Private Message Spam

  [Deleted User] 13 views 0 comments 0 points Most recent by [Deleted User] March 2021GGR Cafe
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  Fellow Intercom-ers (?) I need your input

  Alexandra Kelsey 3 views 0 comments 0 points Most recent by Alexandra Kelsey March 2021CS Technology
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  Onboarding & Implementation Methodology - SaaS examples

  Srikrishnan Ganesan 3 views 0 comments 0 points Most recent by Srikrishnan Ganesan March 2021CS Conversations
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  CSM Office Hours - Meeting Notes (03-16-21)

  Jeremy Donaldson 3 views 0 comments 0 points Most recent by Jeremy Donaldson March 2021CS Conversations
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  Positioning and messaging on Voice of the Customer programs to drive high response rates

  Sam Quirke 32 views 8 comments 0 points Most recent by Andrew Marks March 2021CS Technology