CS Team

Discussion List

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  README prior to posting in the template library

  Ashley Harpp 7 views 0 comments 0 points Most recent by Ashley Harpp April 2021CS Conversations
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  Internal product certifications/mock call scorecards

  Alex Thebert 8 views 0 comments 0 points Most recent by Alex Thebert April 2021CS Conversations
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  Looking for Recommendation for Team Training/Guest Speaker on Phone Support

  Maxine Karlinsky 16 views 3 comments 0 points Most recent by Maxine Karlinsky April 2021CS Conversations
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  Describing the Purpose of CS Platforms to Non-CS Groups

  Bridget Lamb 14 views 4 comments 0 points Most recent by Bridget Lamb April 2021CS Conversations
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  Share your GGR story!

  [Deleted User] 10 views 0 comments 0 points Most recent by [Deleted User] April 2021CS Conversations
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  Renewal email template Low touch

  Erika Villarreal 302 views 4 comments 0 points Most recent by Erika Villarreal April 2021CS Conversations
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  How do you pitch the Value of Customer Success to your clients?

  Ramona Aubry 123 views 10 comments 0 points Most recent by Brian Hansen April 2021CS Conversations
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  Customer Onboarding Challenge

  Mark Flanagan 16 views 3 comments 0 points Most recent by Daniel Zarick April 2021CS Conversations
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  Salesforce for CS - Zoom Recording

  Shari Srebnick 8 views 1 comment 0 points Most recent by MarkusS April 2021CS Technology
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  Skills Matrix

  Martin Jahn 31 views 2 comments 0 points Most recent by Martin Jahn April 2021CS Conversations
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  Monthly Coffee Chat with Ed Powers

  Ashley Harpp 7 views 0 comments 1 point Most recent by Ashley Harpp March 2021CS Conversations
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  Why marketing & CS may be the undiscovered "peanut butter & chocolate" combo (S/O to Jeff Bruensbach

  Bob London 21 views 4 comments 0 points Most recent by Bob London March 2021CS Conversations
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  What does "customer success excellence" mean to you?

  Jeremy Donaldson 7 views 2 comments 0 points Most recent by Ed Powers March 2021CS Conversations
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  Thoughts on the Chief Revenue Officer?

  Jeremy Mulder 62 views 8 comments 0 points Most recent by Zeeshan Gauba March 2021CS Conversations
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  Call for 2021 Committee Members

  [Deleted User] 138 views 12 comments 0 points Most recent by Rachel Keen March 2021CS Conversations
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  Renewal Surveys

  Allison Bantz 16 views 3 comments 0 points Most recent by Matt Myszkowski March 2021CS Conversations
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  Customer Success Engagement Model - Discovery to Advocacy

  Byron Sacks 31 views 7 comments 0 points Most recent by Byron Sacks March 2021CS Conversations
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  Product Marketing Sitting on CS Team?

  Rachel Yockey 21 views 5 comments 0 points Most recent by Rachel Yockey March 2021CS Conversations
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  Owning the Customer Journey, How to transition the conversation from one milestone to the next

  Kaliah Loney 38 views 5 comments 0 points Most recent by Sana Farooq March 2021CS Conversations
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  Exit Interview Results : Presentation Suggestions

  Shari Srebnick 48 views 6 comments 0 points Most recent by Bob London March 2021CS Conversations
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  Starting to use SAM's and looking for insight into weekly and monthly cadence for Enterprise account

  Jeffrey Kushmerek 42 views 1 comment 0 points Most recent by Daniel Hoesing March 2021CS Conversations
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  Customer Onboarding Challenge

  Mark Flanagan 7 views 0 comments 0 points Most recent by Mark Flanagan March 2021CS Conversations
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  Cross-functional Peak Moment?

  Jeremy Mulder 39 views 4 comments 0 points Most recent by Melanie Flores March 2021CS Conversations
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  Anyone has an experience running a CS for software development company not SaaS?

  Mohammad Abu Alsha'r 10 views 1 comment 0 points Most recent by Steph Scott March 2021CS Conversations
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  Capacity Planning CSMs

  Erika Villarreal 16 views 0 comments 3 points Most recent by Erika Villarreal March 2021CS Conversations
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  CSMs working with SMBs

  Ashley Harpp 10 views 2 comments 0 points Most recent by Steve Bernstein March 2021CS Conversations
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  April - National Stress Awareness Month

  Lauren Livingston 9 views 0 comments 0 points Most recent by Lauren Livingston March 2021CS Conversations
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  4 Keys to a GREAT QBR

  Ashley Harpp 27 views 0 comments 3 points Most recent by Ashley Harpp March 2021CS Conversations
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  Searching for insights about configuration reviews

  Julie Schifter 17 views 1 comment 0 points Most recent by William Buckingham March 2021CS Technology
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  Celebrating with your team!

  Jeremy Mulder 33 views 5 comments 0 points Most recent by Betty Ernst March 2021CS Conversations