CS Team

Discussion List

• 
  Communication between Client Success and Account Executives during customer lifecycle

  Priyanka Yadav 2 views 1 comment 0 points Most recent by krishna.reddy20072000 February 2021CS Conversations
• 
  Should Customer Onboarding & Implementation be done by Professional Services

  Eddie Salce 24 views 5 comments 0 points Most recent by Jeffrey Kushmerek February 2021CS Conversations
• 
  How to Interview for a Customer Success / Experience Leader? (Executive level)

  Luke Cullimore 3 views 1 comment 0 points Most recent by Jordan Silverman February 2021CS Conversations
• 
  GGR wants to market your CS events

  Jeremy Donaldson 13 views 1 comment 0 points Most recent by Anita Toth February 2021CS Conversations
• 
  Incentivizing clients to attend training sessions

  Jordan Silverman 37 views 12 comments 0 points Most recent by Ed Powers February 2021CS Conversations
• 
  Testing Project Management Skills During Interviews

  Renata Dinamarco 31 views 1 comment 0 points Most recent by Jordan Silverman February 2021CS Conversations
• 
  Adoption playbooks

  Jola Marvel 22 views 1 comment 0 points Most recent by Brian Hoffman February 2021CS Conversations
• 
  Website - Customer Experience/Success/Support Page

  Matt Myszkowski 20 views 4 comments 0 points Most recent by Matt Myszkowski February 2021CS Technology
• 
  Customer Success Certifications/Accreditations

  Janet Cassar 94 views 6 comments 0 points Most recent by Veronica Iermieri Perujo February 2021CS Conversations
• 
  What does a high functioning CS organization look like?

  Peter Sterkenburg 36 views 5 comments 0 points Most recent by Andreas Knoefel February 2021CS Conversations
• 
  Service Delivery Manager vs Customer Success Manager

  Marco Carrubba 848 views 1 comment 0 points Most recent by Natalia Goyenechea February 2021CS Conversations
• 
  Stakeholder mapping frameworks

  Julie Schifter 2 views 1 comment 0 points Most recent by Andrew Shoaff February 2021CS Conversations
• 
  Customer Journey Map Consultants

  Jonas Stanford 24 views 4 comments 0 points Most recent by Ed Powers February 2021CS Conversations
• 
  CSM and Configuration/Implementation Specialist Communication during the On-Boarding process...

  Tim Gilhooly 12 views 2 comments 0 points Most recent by Jordan Silverman February 2021CS Conversations
• 
  Market Research for an idea

  Hector Forwood 3 views 2 comments 0 points Most recent by Kevin Mitchell Leonor February 2021CS Technology
• 
  Support Ticketing and Success Software

  Stephen Shieh 1 view 1 comment 0 points Most recent by John Larson February 2021CS Technology
• 
  Strategies/Playbooks around Disengaged/lagging clients during implementations

  Yash Shah 33 views 6 comments 0 points Most recent by Yash Shah February 2021CS Technology
• 
  Guides to customers in Escalation

  phil Davitt 15 views 1 comment 0 points Most recent by James Conant February 2021CS Conversations
• 
  eQBR?

  Jason Kobs 93 views 20 comments 0 points Most recent by Jan Young February 2021CS Conversations
• 
  Customer data analytics platform

  Malli N 11 views 0 comments 1 point Most recent by Malli N February 2021CS Conversations
• 
  Account Management Models

  Karen Bros 3 views 1 comment 0 points Most recent by William Buckingham February 2021CS Conversations
• 
  Service maps

  Julie Schifter 17 views 3 comments 0 points Most recent by Brian Hartley February 2021CS Technology
• 
  Looking for a Mentor

  Rita Rammohan 11 views 2 comments 0 points Most recent by Rita Rammohan February 2021CS Conversations
• 
  Standing Recurring Calls with Customers - Am I missing the value?

  Calista Rollogas 219 views 9 comments 0 points Most recent by Patrick Ruster February 2021CS Conversations
• 
  Customer Success in Membership Organizations

  Caitlin Hume 2 views 1 comment 0 points Most recent by Jake Smith February 2021CS Conversations
• 
  How to onboard a large client effectively

  Katherine Bentley 27 views 4 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations
• 
  Gainsight - I'm having an awful onboarding experience. Looking for someone who has had a positive ex

  Effie Mansdorf 52 views 11 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Technology
• 
  3 Most Important CS Strategic Issues dollar for dollar in 2021

  Morgan Pottruff 21 views 8 comments 0 points Most recent by Sean Wilkes February 2021CS Technology
• 
  Setting up new Customer Success Department

  Anastasia Magnitskaia 14 views 7 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations
• 
  Customer Coffee Corner

  Matt Myszkowski 78 views 17 comments 0 points Most recent by Pam Micznik February 2021CS Conversations