CS Team

Discussion List

• 
  What does a high functioning CS organization look like?

  Peter Sterkenburg 11 views 5 comments 0 points Most recent by Andreas Knoefel February 2021CS Conversations
• 
  Service Delivery Manager vs Customer Success Manager

  Marco Carrubba 723 views 1 comment 0 points Most recent by Natalia Goyenechea February 2021CS Conversations
• 
  Stakeholder mapping frameworks

  Julie Schifter 1 view 1 comment 0 points Most recent by Andrew Shoaff February 2021CS Conversations
• 
  Customer Journey Map Consultants

  Jonas Stanford 1 view 4 comments 0 points Most recent by Ed Powers February 2021CS Conversations
• 
  CSM and Configuration/Implementation Specialist Communication during the On-Boarding process...

  Tim Gilhooly 11 views 2 comments 0 points Most recent by Jordan Silverman February 2021CS Conversations
• 
  Market Research for an idea

  Hector Forwood 1 view 2 comments 0 points Most recent by Kevin Mitchell Leonor February 2021CS Technology
• 
  Support Ticketing and Success Software

  Stephen Shieh 1 view 1 comment 0 points Most recent by John Larson February 2021CS Technology
• 
  Strategies/Playbooks around Disengaged/lagging clients during implementations

  Yash Shah 35 views 6 comments 0 points Most recent by Yash Shah February 2021CS Technology
• 
  Guides to customers in Escalation

  phil Davitt 11 views 1 comment 0 points Most recent by James Conant February 2021CS Conversations
• 
  eQBR?

  Jason Kobs 55 views 20 comments 0 points Most recent by Jan Young February 2021CS Conversations
• 
  Customer data analytics platform

  Malli N 11 views 0 comments 1 point Most recent by Malli N February 2021CS Conversations
• 
  Account Management Models

  Karen Bros 1 view 1 comment 0 points Most recent by William Buckingham February 2021CS Conversations
• 
  Service maps

  Julie Schifter 11 views 3 comments 0 points Most recent by Brian Hartley February 2021CS Technology
• 
  Looking for a Mentor

  Rita Rammohan 11 views 2 comments 0 points Most recent by Rita Rammohan February 2021CS Conversations
• 
  Standing Recurring Calls with Customers - Am I missing the value?

  Calista Rollogas 146 views 9 comments 0 points Most recent by Patrick Ruster February 2021CS Conversations
• 
  Customer Success in Membership Organizations

  Caitlin Hume 1 view 1 comment 0 points Most recent by Jake Smith February 2021CS Conversations
• 
  How to onboard a large client effectively

  Katherine Bentley 11 views 4 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations
• 
  Gainsight - I'm having an awful onboarding experience. Looking for someone who has had a positive ex

  Effie Mansdorf 39 views 11 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Technology
• 
  3 Most Important CS Strategic Issues dollar for dollar in 2021

  Morgan Pottruff 15 views 8 comments 0 points Most recent by Sean Wilkes February 2021CS Technology
• 
  Setting up new Customer Success Department

  Anastasia Magnitskaia 1 view 7 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations
• 
  Customer Coffee Corner

  Matt Myszkowski 41 views 17 comments 0 points Most recent by Pam Micznik February 2021CS Conversations
• 
  Gartner: Top Customer Service and Support Predictions for 2021 and Beyond...

  Arnold de la Fuente 11 views 0 comments 0 points Most recent by Arnold de la Fuente February 2021CS Conversations
• 
  Customer Success frameworks for Playbook

  Julie Schifter 459 views 8 comments 0 points Most recent by Wayne McCulloch February 2021CS Technology
• 
  Start up services org: anyone interested in networking?

  Kate Current 1 view 7 comments 0 points Most recent by Jon Johnson1 February 2021CS Conversations
• 
  Effective actions to take in response to health scores?

  Danielle Fisher 21 views 2 comments 0 points Most recent by Daniel Hoesing February 2021CS Conversations
• 
  How to deal with too many trackers

  Joseph Beker 11 views 2 comments 0 points Most recent by Joseph Beker February 2021CS Conversations
• 
  Communication and article platform

  Robert asmar 1 view 1 comment 0 points Most recent by Pam Micznik February 2021CS Conversations
• 
  CAB Ownership?

  Amanda Ingraham 1 view 6 comments 0 points Most recent by Matt Myszkowski January 2021CS Conversations
• 
  Reporting lines in global teams

  Angela Guedes 1 view 0 comments 0 points Most recent by Angela Guedes January 2021CS Conversations
• 
  To Trial or Not to Trial??

  Karen Chambers 23 views 8 comments 0 points Most recent by Dennis Doyel January 2021CS Technology