CS Team

Discussion List

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  Retention Efforts Within a Reseller Model

  Nicole Prins 18 views 0 comments 0 points Most recent by Nicole Prins February 2021CS Conversations
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  Communication between Client Success and Account Executives during customer lifecycle

  Priyanka Yadav 10 views 1 comment 0 points Most recent by krishna.reddy20072000 February 2021CS Conversations
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  Should Customer Onboarding & Implementation be done by Professional Services

  Eddie Salce 33 views 5 comments 0 points Most recent by Jeffrey Kushmerek February 2021CS Conversations
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  How to Interview for a Customer Success / Experience Leader? (Executive level)

  Luke Cullimore 8 views 1 comment 0 points Most recent by Jordan Silverman February 2021CS Conversations
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  GGR wants to market your CS events

  Jeremy Donaldson 22 views 1 comment 0 points Most recent by Anita Toth February 2021CS Conversations
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  Incentivizing clients to attend training sessions

  Jordan Silverman 69 views 12 comments 0 points Most recent by Ed Powers February 2021CS Conversations
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  Testing Project Management Skills During Interviews

  Renata Dinamarco 37 views 1 comment 0 points Most recent by Jordan Silverman February 2021CS Conversations
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  Adoption playbooks

  Jola Marvel 28 views 1 comment 0 points Most recent by Brian Hoffman February 2021CS Conversations
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  Website - Customer Experience/Success/Support Page

  Matt Myszkowski 27 views 4 comments 0 points Most recent by Matt Myszkowski February 2021CS Technology
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  Customer Success Certifications/Accreditations

  Janet Cassar 112 views 6 comments 0 points Most recent by Veronica Iermieri Perujo February 2021CS Conversations
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  What does a high functioning CS organization look like?

  Peter Sterkenburg 42 views 5 comments 0 points Most recent by Andreas Knoefel February 2021CS Conversations
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  Service Delivery Manager vs Customer Success Manager

  Marco Carrubba 870 views 1 comment 0 points Most recent by Natalia Goyenechea February 2021CS Conversations
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  Stakeholder mapping frameworks

  Julie Schifter 11 views 1 comment 0 points Most recent by Andrew Shoaff February 2021CS Conversations
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  Customer Journey Map Consultants

  Jonas Stanford 40 views 4 comments 0 points Most recent by Ed Powers February 2021CS Conversations
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  CSM and Configuration/Implementation Specialist Communication during the On-Boarding process...

  Tim Gilhooly 18 views 2 comments 0 points Most recent by Jordan Silverman February 2021CS Conversations
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  Market Research for an idea

  Hector Forwood 10 views 2 comments 0 points Most recent by Kevin Mitchell Leonor February 2021CS Technology
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  Support Ticketing and Success Software

  Stephen Shieh 7 views 1 comment 0 points Most recent by John Larson February 2021CS Technology
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  Strategies/Playbooks around Disengaged/lagging clients during implementations

  Yash Shah 39 views 6 comments 0 points Most recent by Yash Shah February 2021CS Technology
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  Guides to customers in Escalation

  phil Davitt 21 views 1 comment 0 points Most recent by James Conant February 2021CS Conversations
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  eQBR?

  Jason Kobs 119 views 20 comments 0 points Most recent by Jan Young February 2021CS Conversations
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  Customer data analytics platform

  Malli N 16 views 0 comments 1 point Most recent by Malli N February 2021CS Conversations
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  Account Management Models

  Karen Bros 8 views 1 comment 0 points Most recent by William Buckingham February 2021CS Conversations
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  Service maps

  Julie Schifter 33 views 3 comments 0 points Most recent by Brian Hartley February 2021CS Technology
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  Looking for a Mentor

  Rita Rammohan 16 views 2 comments 0 points Most recent by Rita Rammohan February 2021CS Conversations
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  Standing Recurring Calls with Customers - Am I missing the value?

  Calista Rollogas 252 views 9 comments 0 points Most recent by Patrick Ruster February 2021CS Conversations
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  Customer Success in Membership Organizations

  Caitlin Hume 11 views 1 comment 0 points Most recent by Jake Smith February 2021CS Conversations
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  How to onboard a large client effectively

  Katherine Bentley 32 views 4 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations
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  Gainsight - I'm having an awful onboarding experience. Looking for someone who has had a positive ex

  Effie Mansdorf 83 views 11 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Technology
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  3 Most Important CS Strategic Issues dollar for dollar in 2021

  Morgan Pottruff 25 views 8 comments 0 points Most recent by Sean Wilkes February 2021CS Technology
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  Setting up new Customer Success Department

  Anastasia Magnitskaia 36 views 7 comments 0 points Most recent by Srikrishnan Ganesan February 2021CS Conversations