CS Team

Discussion List

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  Switching price model: from subscription to consumption

  Børge Solberg 3 views 0 comments 0 points Most recent by Børge Solberg April 2021CS Technology
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  Using Sales/Call Insights Tools (Chorus, Gong, Etc) for Customer Success

  William Buckingham 51 views 19 comments 0 points Most recent by Bob London April 2021CS Technology
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  Onboarding, Onboarding, blah, blah...

  Marcus Sparks 1 view 1 comment 0 points Most recent by Srikrishnan Ganesan April 2021CS Conversations
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  Designing a Customer Journey from Day 1

  Gala Samokieszyn 5 views 11 comments 0 points Most recent by Brian Hansen April 2021CS Conversations
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  Customer Success Detractors

  Jeremy Mulder 1 view 1 comment 0 points Most recent by Marcus Sparks April 2021CS Conversations
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  Template for Interview Assignment

  Dana Gibilaro 3 views 1 comment 0 points Most recent by Steve Botz April 2021CS Conversations
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  Customer Feedback with Anita Toth: Collecting, Acting, Communicating

  Russell Bourne 18 views 0 comments 2 points Most recent by Russell Bourne April 2021CS Conversations
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  CS Involved in the Sales Cycle

  Shari Srebnick 3 views 4 comments 0 points Most recent by Jeffrey Kushmerek April 2021CS Conversations
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  Measuring "talk vs. listen" time

  Bob London 54 views 12 comments 0 points Most recent by Erika Villarreal April 2021CS Technology
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  Interview exercises/homework to better assess candidates CSM / CSE roles

  Sarah Evans 23 views 3 comments 0 points Most recent by Andrew Marks April 2021CS Conversations
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  Customer Success Manager Interview Questions

  Melissa Hatter 519 views 10 comments 0 points Most recent by Erika Villarreal April 2021CS Conversations
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  Return to Work Plans

  Ed Braunbeck 24 views 3 comments 0 points Most recent by Shari Srebnick April 2021CS Conversations
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  Anyone using SDR type roles on your Success Teams?

  Kay Marie Hodge 3 views 1 comment 0 points Most recent by Brian Hansen April 2021CS Conversations
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  Hiring for a Client Support Specialist - Any good interview questions?

  Shari Srebnick 1 view 1 comment 0 points Most recent by Alex Pukos April 2021CS Conversations
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  README prior to posting in the template library

  Ashley Harpp 3 views 0 comments 0 points Most recent by Ashley Harpp April 2021CS Conversations
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  Internal product certifications/mock call scorecards

  Alex Thebert 9 views 0 comments 0 points Most recent by Alex Thebert April 2021CS Conversations
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  Looking for Recommendation for Team Training/Guest Speaker on Phone Support

  Maxine Karlinsky 3 views 3 comments 0 points Most recent by Maxine Karlinsky April 2021CS Conversations
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  Describing the Purpose of CS Platforms to Non-CS Groups

  Bridget Lamb 7 views 4 comments 0 points Most recent by Bridget Lamb April 2021CS Conversations
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  Share your GGR story!

  [Deleted User] 5 views 0 comments 0 points Most recent by [Deleted User] April 2021CS Conversations
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  Renewal email template Low touch

  Erika Villarreal 273 views 4 comments 0 points Most recent by Erika Villarreal April 2021CS Conversations
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  How do you pitch the Value of Customer Success to your clients?

  Ramona Aubry 29 views 10 comments 0 points Most recent by Brian Hansen April 2021CS Conversations
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  Customer Onboarding Challenge

  Mark Flanagan 5 views 3 comments 0 points Most recent by Daniel Zarick April 2021CS Conversations
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  Salesforce for CS - Zoom Recording

  Shari Srebnick 1 view 1 comment 0 points Most recent by MarkusS April 2021CS Technology
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  Skills Matrix

  Martin Jahn 17 views 2 comments 0 points Most recent by Martin Jahn April 2021CS Conversations
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  Monthly Coffee Chat with Ed Powers

  Ashley Harpp 3 views 0 comments 1 point Most recent by Ashley Harpp March 2021CS Conversations
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  Why marketing & CS may be the undiscovered "peanut butter & chocolate" combo (S/O to Jeff Bruensbach

  Bob London 3 views 4 comments 0 points Most recent by Bob London March 2021CS Conversations
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  What does "customer success excellence" mean to you?

  Jeremy Donaldson 4 views 2 comments 0 points Most recent by Ed Powers March 2021CS Conversations
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  Thoughts on the Chief Revenue Officer?

  Jeremy Mulder 31 views 8 comments 0 points Most recent by Zeeshan Gauba March 2021CS Conversations
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  Call for 2021 Committee Members

  [Deleted User] 93 views 12 comments 0 points Most recent by Rachel Keen March 2021CS Conversations
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  Renewal Surveys

  Allison Bantz 3 views 3 comments 0 points Most recent by Matt Myszkowski March 2021CS Conversations