CS Team

Discussion List

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  Supporting Rapid Scaling

  Leanna Castello 11 views 0 comments 0 points Most recent by Leanna Castello June 2021CS Conversations
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  July GGR Theme.....(drum roll)

  [Deleted User] 15 views 3 comments 0 points Most recent by Jeremy Donaldson June 2021CS Technology
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  Who has CS ops?

  Rachel Provan 41 views 4 comments 0 points Most recent by Allastair Meffen June 2021CS Operations Conversations
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  CSM Recruiting - Presentation Round

  Andy Sackley 11 views 4 comments 0 points Most recent by Andy Sackley June 2021CS Conversations
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  Ask Me Anything w/ Jay Nathan & Kristi Faltorusso

  [Deleted User] 91 views 14 comments 0 points Most recent by Kristi Faltorusso June 2021CS Conversations
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  Building a customer reference program/repository

  MarkusS 15 views 5 comments 0 points Most recent by Lisa Pratt June 2021CS Conversations
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  Digital Customer Enagement

  Lisa Pratt 11 views 1 comment 0 points Most recent by Steve Bernstein June 2021CS Conversations
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  CSX platform advice

  Numrah_Irfan 1 view 0 comments 0 points Most recent by Numrah_Irfan June 2021CS Conversations
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  Building a CSM team from the ground floor....

  Brooke Carrie 81 views 30 comments 0 points Most recent by Vrushank Salaskar June 2021CS Technology
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  Looking for gems of information, to do's and not to do's! product driven - Low touch mid market/ ent

  Craig Jackson 5 views 5 comments 0 points Most recent by Harish Maiya June 2021CS Technology
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  Client does not see CSM as source of truth, default is to try and connect to other team members

  MC Jarvis 11 views 1 comment 0 points Most recent by Muneer Mubashir June 2021CS Conversations
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  CSM client load and moving from a sales led to a product led strategy

  Michael Saia 41 views 1 comment 0 points Most recent by Muneer Mubashir June 2021CS Conversations
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  Topics of discussion for leaders joining the introductory meeting with customers

  Marco Carrubba 11 views 2 comments 0 points Most recent by Marco Carrubba June 2021CS Conversations
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  Customer Welcome Pack - Feedback / Suggestions

  Kintu Joseph 11 views 4 comments 0 points Most recent by Kintu Joseph June 2021CS Conversations
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  Launched! CS Ops Mentorship Program

  Seth Wylie 11 views 0 comments 0 points Most recent by Seth Wylie June 2021CS Operations Conversations
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  Homework in the hiring process

  Madelyn DePrey 11 views 0 comments 0 points Most recent by Madelyn DePrey June 2021CS Conversations
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  Split Cs software by tiers

  Rachel Provan 1 view 5 comments 0 points Most recent by Rachel Provan June 2021CS Technology
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  Ed-tech Accessibility Consultant?

  Abbey Byrne 11 views 2 comments 0 points Most recent by Pam Micznik June 2021CS Conversations
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  Do you have any proven intervention strategies to turn the tide of a lame duck program manager?

  [Deleted User] 1 view 2 comments 0 points Most recent by Anna Alley June 2021CS Conversations
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  CSM Retention Clinics - Internal hackathons that help mitigate risks

  Ashley Harpp 13 views 0 comments 2 points Most recent by Ashley Harpp June 2021CS Technology
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  Which would be a recommended certification program for CSM?

  Mohammed Asif 71 views 8 comments 0 points Most recent by Dana Pavel June 2021CS Conversations
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  Have you built an internal use case library/knowledge base for your CS team?

  Sofia Reimchen 11 views 6 comments 0 points Most recent by Kevin Mitchell Leonor June 2021CS Technology
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  Anyone have experience having other CSM's come speak to your CSM team?

  Emily McIlwain 51 views 10 comments 0 points Most recent by Kevin Mitchell Leonor June 2021CS Conversations
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  CSM Compensation

  Jude Chiy 31 views 1 comment 0 points Most recent by Kevin Mitchell Leonor June 2021CS Conversations
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  Finding Local Community as a Remote Employee

  Nathan Petersen 1 view 1 comment 0 points Most recent by Mike Green June 2021CS Conversations
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  Variable cost models for Customer Onboarding

  John Gatlin 41 views 3 comments 0 points Most recent by Will Stevenson June 2021CS Technology
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  What LMS system are you using with your customers and/or employees?

  Amber Monroe 21 views 5 comments 0 points Most recent by Amber Monroe June 2021CS Conversations
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  Feedback for the number of touches post go-live

  Ashley Wagner 1 view 1 comment 0 points Most recent by Surendranath June 2021CS Conversations
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  Career motivated leader looking to get into CSM. Need help.

  TJ McReynolds 1 view 0 comments 0 points Most recent by TJ McReynolds June 2021CS Conversations
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  Skills and Coaching Audit

  Molly Henson 11 views 0 comments 1 point Most recent by Molly Henson June 2021CS Conversations