CS Team

Discussion List

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  Asking for a Friend? How long does it take to transition from SDR to CSM?

  Rushi 705 views 4 comments 0 points Most recent by Natalie Challier March 2023Future Customer Success Professionals
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  Pooled CSM Model

  [Deleted User] 986 views 24 comments 0 points Most recent by kmcmullen March 2023CS Conversations
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  Customer Journey Map Examples

  Dana Pavel 388 views 7 comments 0 points Most recent by bgilfill1 March 2023CS Conversations
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  Who does CS report to?

  Natalie Challier 426 views 4 comments 0 points Most recent by John Brunkard March 2023CS Conversations
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  Digital CS cost for very low value customers

  ianwelles 241 views 7 comments 5 points Most recent by Brian O'Keeffe March 2023CS Technology
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  Digital Customer Success - Red account strategy

  Erika Villarreal 452 views 10 comments 2 points Most recent by Erika Villarreal March 2023CS Conversations
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  Request for Best Practices and Ideas for Monthly Newsletter

  kchan38 62 views 0 comments 0 points Most recent by kchan38 February 2023CS Conversations
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  2023 - Renewal price increases

  ryanwhite8991 301 views 5 comments 0 points Most recent by ryanwhite8991 February 2023CS Conversations
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  Any alternatives to a big and ugly Excel file during onboarding and setup of your solution?

  victor jousseaume 186 views 4 comments 0 points Most recent by ShawnRiedel February 2023CS Conversations
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  NPS Set Up

  kchan38 318 views 9 comments 0 points Most recent by Kienan February 2023CS Technology
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  Disappointing CS roles at Startups. What do I do?

  Kienan 301 views 6 comments 0 points Most recent by ianwelles February 2023CS Conversations
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  Beta Testing Programs

  ashley_martin 52 views 2 comments 0 points Most recent by Javed Maqsood February 2023GGR Cafe
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  Helping clients become more strategic

  Mhayes0716 312 views 7 comments 1 point Most recent by Brian O'Keeffe February 2023CS Operations Conversations
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  Customer Success tools for startups

  skhader 273 views 6 comments 0 points Most recent by KimberlyReneeKnowles February 2023CS Conversations
• 
  Customer Success - Where From Here?

  kmulhalljr 215 views 4 comments 0 points Most recent by MattSmith February 2023CS Conversations
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  Customer Success Plan- integrating into existing customer base

  dperenchio 321 views 5 comments 1 point Most recent by [Deleted User] February 2023CS Conversations
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  Renewal Strategies and Risk Identification

  Brian O'Keeffe 227 views 7 comments 0 points Most recent by Markus Rentsch February 2023CS Conversations
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  Customer Success Framework

  shaneketterman 371 views 12 comments 7 points Most recent by mistiwestphal February 2023GGR Cafe
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  CS ops interview questions

  Mashal 151 views 3 comments 0 points Most recent by Chitra Madhwacharyula February 2023CS Operations Conversations
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  Automation - Tech Touch Email Best Practices

  Wyatt Taylor 278 views 5 comments 10 points Most recent by Erika Villarreal February 2023CS Conversations
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  Architecting an LMS - Trying to Build a 'One Size fits Many'

  kmulhalljr 61 views 2 comments 0 points Most recent by kmulhalljr February 2023CS Conversations
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  Proactive Customer Success Management - What are your current methods?

  shaneketterman 308 views 10 comments 5 points Most recent by Shaun Porcar February 2023GGR Cafe
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  Focused Strategic (1:1 to 1:3) CSM Value

  dianej27 251 views 6 comments 0 points Most recent by dianej27 January 2023CS Conversations
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  RECOMMENDED LINKEDIN LEARNINGS

  EvaS 161 views 3 comments 1 point Most recent by kmulhalljr January 2023CS Conversations