Discussion List

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  Customer Onboarding + Pro Services

  Ava Armacost 165 views 2 comments 1 point Most recent by Brian Aherne February 2024CS Conversations
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  Feedback Surveys

  Alice_Schofield 183 views 5 comments 0 points Most recent by Alice_Schofield February 2024CS Conversations
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  Hey community - I'm new here!

  JHBogard13 82 views 2 comments 0 points Most recent by PiperWilson January 2024Future Customer Success Professionals
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  Are You a CS Leader looking to connect with other leaders more effectively?

  Announcement Heather Wendt 123 views 1 comment 0 points Most recent by PiperWilson January 2024GGR Cafe
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  Advice for building CS in a Product Led Growth strategy

  Brandon Hemmelman 102 views 2 comments 0 points Most recent by Brandon Hemmelman January 2024CS Conversations
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  What separates Partner Success from traditional Customer Success?

  Georges Arnaout 175 views 2 comments 0 points Most recent by Chris Dizon January 2024CS Conversations
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  Looking to collaborate regarding experiences with Customer Success in a Partner-Centric Model

  Michael Sare 112 views 1 comment 0 points Most recent by Chris Dizon January 2024CS Conversations
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  Success Operations Comp Plan

  Miranda Balcar 111 views 2 comments 0 points Most recent by Brian Aherne December 2023CS Conversations
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  Questions for divisional SVP when interviewing for new VP of CS role

  CharRobbie 52 views 1 comment 0 points Most recent by PiperWilson December 2023CS Conversations
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  CSM Incentive Plans - NRR, GRR, ...

  Miranda Balcar 727 views 8 comments 1 point Most recent by Jordan Silverman December 2023CS Conversations
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  Interested in Sharing Your Knowledge?

  Heather Wendt 72 views 0 comments 3 points Started by Heather Wendt December 2023 GGR Cafe
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  Alternative CS Metrics

  Brian Hansen 302 views 6 comments 1 point Most recent by Brian Aherne November 2023CS Conversations
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  Internal movement: Technical Support to Customer Success

  Chimeria Gonzalez 142 views 6 comments 1 point Most recent by Chimeria Gonzalez November 2023Future Customer Success Professionals
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  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 242 views 2 comments 0 points Most recent by NickH November 2023CS Technology
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  GGR Podcast - Scaling CS with Tessa Thorburn from Loom

  Heather Wendt 142 views 2 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
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  Customer Success reporting to Product

  Iram 81 views 2 comments 0 points Most recent by jr56266 October 2023CS Conversations
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  GGR Podcast - Rolling Out Changes

  Heather Wendt 72 views 0 comments 0 points Started by Heather Wendt October 2023 GGR Cafe
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  Prevent Customer Churn

  Abhishek B 152 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
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  Designing Success Framework for Clients

  Fikret 181 views 0 comments 0 points Started by Fikret September 2023 CS Technology
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  GGR Podcast - Setting Priorities for Your Team

  Heather Wendt 82 views 2 comments 1 point Most recent by Heather Wendt September 2023GGR Cafe
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  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 152 views 0 comments 0 points Started by Heather Wendt September 2023 GGR Cafe
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  Salesforce as a Customer Success Platform

  Jeff Heckler 1.2K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
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  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 102 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
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  Approaching the referral ask

  Ajgruber 408 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
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  How are Ya'll Scaling?!

  Quis94 161 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
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  Customer Engagement & Business Review

  Abhishek B 355 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Partner Success and Customer Sucess

  dperenchio 251 views 3 comments 0 points Most recent by BenB August 2023CS Conversations
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  Success plans

  Sindhujaa Ravi 621 views 17 comments 1 point Most recent by EvaS August 2023CS Conversations