CS Team

Discussion List

• 
  How to find a mentor

  Gig76 55 views 1 comment 0 points Most recent by PiperWilson February 2024CS Conversations
• 
  Post EBR Survey

  Christie Anderson 80 views 0 comments 1 point Started by Christie Anderson February 2024 CS Conversations
• 
  Customer Onboarding + Pro Services

  Ava Armacost 174 views 2 comments 1 point Most recent by Brian Aherne February 2024CS Conversations
• 
  Feedback Surveys

  Alice_Schofield 190 views 5 comments 0 points Most recent by Alice_Schofield February 2024CS Conversations
• 
  Hey community - I'm new here!

  JHBogard13 83 views 2 comments 0 points Most recent by PiperWilson January 2024Future Customer Success Professionals
• 
  Are You a CS Leader looking to connect with other leaders more effectively?

  Announcement Heather Wendt 127 views 1 comment 0 points Most recent by PiperWilson January 2024GGR Cafe
• 
  Advice for building CS in a Product Led Growth strategy

  Brandon Hemmelman 107 views 2 comments 0 points Most recent by Brandon Hemmelman January 2024CS Conversations
• 
  What separates Partner Success from traditional Customer Success?

  Georges Arnaout 181 views 2 comments 0 points Most recent by Chris Dizon January 2024CS Conversations
• 
  Looking to collaborate regarding experiences with Customer Success in a Partner-Centric Model

  Michael Sare 117 views 1 comment 0 points Most recent by Chris Dizon January 2024CS Conversations
• 
  Success Operations Comp Plan

  Miranda Balcar 115 views 2 comments 0 points Most recent by Brian Aherne December 2023CS Conversations
• 
  Questions for divisional SVP when interviewing for new VP of CS role

  CharRobbie 53 views 1 comment 0 points Most recent by PiperWilson December 2023CS Conversations
• 
  CSM Incentive Plans - NRR, GRR, ...

  Miranda Balcar 761 views 8 comments 1 point Most recent by Jordan Silverman December 2023CS Conversations
• 
  Interested in Sharing Your Knowledge?

  Heather Wendt 71 views 0 comments 3 points Started by Heather Wendt December 2023 GGR Cafe
• 
  Alternative CS Metrics

  Brian Hansen 301 views 6 comments 1 point Most recent by Brian Aherne November 2023CS Conversations
• 
  Internal movement: Technical Support to Customer Success

  Chimeria Gonzalez 165 views 6 comments 1 point Most recent by Chimeria Gonzalez November 2023Future Customer Success Professionals
• 
  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 245 views 2 comments 0 points Most recent by NickH November 2023CS Technology
• 
  GGR Podcast - Scaling CS with Tessa Thorburn from Loom

  Heather Wendt 154 views 2 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
• 
  Customer Success reporting to Product

  Iram 83 views 2 comments 0 points Most recent by jr56266 October 2023CS Conversations
• 
  GGR Podcast - Rolling Out Changes

  Heather Wendt 73 views 0 comments 0 points Started by Heather Wendt October 2023 GGR Cafe
• 
  Prevent Customer Churn

  Abhishek B 163 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
• 
  Designing Success Framework for Clients

  Fikret 191 views 0 comments 0 points Started by Fikret September 2023 CS Technology
• 
  GGR Podcast - Setting Priorities for Your Team

  Heather Wendt 93 views 2 comments 1 point Most recent by Heather Wendt September 2023GGR Cafe
• 
  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 161 views 0 comments 0 points Started by Heather Wendt September 2023 GGR Cafe
• 
  Salesforce as a Customer Success Platform

  Jeff Heckler 1.2K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
• 
  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 107 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
• 
  Approaching the referral ask

  Ajgruber 448 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
• 
  How are Ya'll Scaling?!

  Quis94 161 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
• 
  Customer Engagement & Business Review

  Abhishek B 355 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations