CS Team

Discussion List

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  Looking to collaborate regarding experiences with Customer Success in a Partner-Centric Model

  Michael Sare 110 views 1 comment 0 points Most recent by Chris Dizon January 2024CS Org Conversations
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  Success Operations Comp Plan

  Miranda Balcar 114 views 2 comments 0 points Most recent by Brian Aherne December 2023Strategy & Planning
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  Questions for divisional SVP when interviewing for new VP of CS role

  CharRobbie 48 views 1 comment 0 points Most recent by PiperWilson December 2023Digital CS (Engagement Programs)
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  CSM Incentive Plans - NRR, GRR, ...

  Miranda Balcar 629 views 8 comments 1 point Most recent by Jordan Silverman December 2023Strategy & Planning
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  Interested in Sharing Your Knowledge?

  Heather Wendt 69 views 0 comments 3 points Started by Heather Wendt December 2023 GGR Cafe
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  Alternative CS Metrics

  Brian Hansen 287 views 6 comments 1 point Most recent by Brian Aherne November 2023CS Conversations
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  Internal movement: Technical Support to Customer Success

  Chimeria Gonzalez 140 views 6 comments 1 point Most recent by Chimeria Gonzalez November 2023Future Customer Success Professionals
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  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 235 views 2 comments 0 points Most recent by NickH November 2023CS Technology
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  GGR Podcast - Scaling CS with Tessa Thorburn from Loom

  Heather Wendt 133 views 2 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
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  Customer Success reporting to Product

  Iram 78 views 2 comments 0 points Most recent by jr56266 October 2023CS Org Conversations
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  GGR Podcast - Rolling Out Changes

  Heather Wendt 67 views 0 comments 0 points Started by Heather Wendt October 2023 GGR Cafe
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  Prevent Customer Churn

  Abhishek B 144 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
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  Designing Success Framework for Clients

  Fikret 172 views 0 comments 0 points Started by Fikret September 2023 Metrics & Analytics
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  GGR Podcast - Setting Priorities for Your Team

  Heather Wendt 78 views 2 comments 1 point Most recent by Heather Wendt September 2023GGR Cafe
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  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 145 views 0 comments 0 points Started by Heather Wendt September 2023 GGR Cafe
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  Salesforce as a Customer Success Platform

  Jeff Heckler 1.2K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
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  Outsourcing Customer Success/Account Management

  BenB 432 views 12 comments 0 points Most recent by Chitra Madhwacharyula August 2023CS Operations Conversations
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  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 98 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
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  Approaching the referral ask

  Ajgruber 260 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
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  How are Ya'll Scaling?!

  Quis94 151 views 4 comments 0 points Most recent by Steve Bernstein August 2023Strategy & Planning
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  Customer Engagement & Business Review

  Abhishek B 330 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Partner Success and Customer Sucess

  dperenchio 223 views 3 comments 0 points Most recent by BenB August 2023CS Org Conversations
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  Success plans

  Sindhujaa Ravi 604 views 17 comments 1 point Most recent by EvaS August 2023Digital CS (Engagement Programs)
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  Building CS from scratch

  irafridman 259 views 6 comments 0 points Most recent by Seda August 2023CS Conversations
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  Looking for a mentor CSM

  Seda 67 views 2 comments 0 points Most recent by Jordan Silverman August 2023Future Customer Success Professionals
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  New to CS, experienced PM & other management positions. Looking for advice =)

  Natijean 37 views 0 comments 0 points Started by Natijean August 2023 Future Customer Success Professionals
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  Internal Quarterly Kickoffs

  Mary Kate Morrison 117 views 3 comments 0 points Most recent by rdesmarais August 2023CS Operations Conversations
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  Digital CS - LMS Administrator - New CS - Advice wanted!

  Kelly TV 169 views 7 comments 0 points Most recent by BenB August 2023CS Conversations