CS Team

Discussion List

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  Alternative CS Metrics

  Brian Hansen 345 views 6 comments 1 point Most recent by Brian Aherne November 2023CS Conversations
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  Internal movement: Technical Support to Customer Success

  Chimeria Gonzalez 206 views 6 comments 1 point Most recent by Chimeria Gonzalez November 2023Future Customer Success Professionals
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  Seeking Feedback on Vitally - CS Platform (similar to Gainsight, Client Success, Churn Zero, Catalys

  Jenny Quénard 256 views 2 comments 0 points Most recent by NickH November 2023CS Technology
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  GGR Podcast - Scaling CS with Tessa Thorburn from Loom

  Heather Wendt 186 views 2 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
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  Customer Success reporting to Product

  Iram 84 views 2 comments 0 points Most recent by jr56266 October 2023CS Conversations
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  GGR Podcast - Rolling Out Changes

  Heather Wendt 73 views 0 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
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  Prevent Customer Churn

  Abhishek B 164 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
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  Designing Success Framework for Clients

  Fikret 194 views 0 comments 0 points Most recent by Fikret September 2023CS Technology
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  GGR Podcast - Setting Priorities for Your Team

  Heather Wendt 123 views 2 comments 1 point Most recent by Heather Wendt September 2023GGR Cafe
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  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 163 views 0 comments 0 points Most recent by Heather Wendt September 2023GGR Cafe
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  Salesforce as a Customer Success Platform

  Jeff Heckler 1.5K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
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  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 104 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
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  Approaching the referral ask

  Ajgruber 556 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
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  How are Ya'll Scaling?!

  Quis94 187 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
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  Customer Engagement & Business Review

  Abhishek B 447 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Partner Success and Customer Sucess

  dperenchio 304 views 3 comments 0 points Most recent by BenB August 2023CS Conversations
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  Success plans

  Sindhujaa Ravi 675 views 17 comments 1 point Most recent by EvaS August 2023CS Conversations
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  Building CS from scratch

  irafridman 348 views 6 comments 0 points Most recent by Seda August 2023CS Conversations
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  Looking for a mentor CSM

  Seda 73 views 2 comments 0 points Most recent by Jordan Silverman August 2023Future Customer Success Professionals
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  New to CS, experienced PM & other management positions. Looking for advice =)

  Natijean 44 views 0 comments 0 points Most recent by Natijean August 2023Future Customer Success Professionals
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  Internal Quarterly Kickoffs

  Mary Kate Morrison 134 views 3 comments 0 points Most recent by rdesmarais August 2023CS Operations Conversations
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  Digital CS - LMS Administrator - New CS - Advice wanted!

  Kelly TV 186 views 7 comments 0 points Most recent by BenB August 2023CS Conversations
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  Difference between CS in small and large businesses

  rahul_choudhary 273 views 6 comments 0 points Most recent by josephloria August 2023CS Conversations
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  Curiosity about the Most High-Effort Tasks of a Customer Success Manager

  rahul_choudhary 335 views 11 comments 0 points Most recent by josephloria August 2023CS Conversations
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  Fractional CS seats

  Yehuda Zahler 936 views 9 comments 0 points Most recent by Norman Currie August 2023CS Conversations
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  Pooled CS Team Tools

  Rachel Jennings 589 views 15 comments 0 points Most recent by kmcmullen August 2023CS Conversations
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  Customer Journey Maps: Best Practices for implementation

  Cody 399 views 5 comments 0 points Most recent by Yogesh July 2023CS Conversations
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  Whitespace analysis

  Miranda Balcar 105 views 1 comment 0 points Most recent by Rich Rans July 2023CS Conversations
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  Looking to take partnerships to the next level

  Quis94 103 views 1 comment 0 points Most recent by EdPorter July 2023CS Conversations