CS Team

Discussion List

• 
  Customer Success reporting to Product

  Iram 87 views 2 comments 0 points Most recent by jr56266 October 2023CS Conversations
• 
  GGR Podcast - Rolling Out Changes

  Heather Wendt 74 views 0 comments 0 points Most recent by Heather Wendt October 2023GGR Cafe
• 
  Prevent Customer Churn

  Abhishek B 163 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
• 
  Designing Success Framework for Clients

  Fikret 193 views 0 comments 0 points Most recent by Fikret September 2023CS Technology
• 
  GGR Podcast - Setting Priorities for Your Team

  Heather Wendt 106 views 2 comments 1 point Most recent by Heather Wendt September 2023GGR Cafe
• 
  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 166 views 0 comments 0 points Most recent by Heather Wendt September 2023GGR Cafe
• 
  Salesforce as a Customer Success Platform

  Jeff Heckler 1.4K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
• 
  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 106 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
• 
  Approaching the referral ask

  Ajgruber 515 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
• 
  How are Ya'll Scaling?!

  Quis94 171 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
• 
  Customer Engagement & Business Review

  Abhishek B 411 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
• 
  Partner Success and Customer Sucess

  dperenchio 298 views 3 comments 0 points Most recent by BenB August 2023CS Conversations
• 
  Success plans

  Sindhujaa Ravi 669 views 17 comments 1 point Most recent by EvaS August 2023CS Conversations
• 
  Building CS from scratch

  irafridman 339 views 6 comments 0 points Most recent by Seda August 2023CS Conversations
• 
  Looking for a mentor CSM

  Seda 73 views 2 comments 0 points Most recent by Jordan Silverman August 2023Future Customer Success Professionals
• 
  New to CS, experienced PM & other management positions. Looking for advice =)

  Natijean 49 views 0 comments 0 points Most recent by Natijean August 2023Future Customer Success Professionals
• 
  Internal Quarterly Kickoffs

  Mary Kate Morrison 129 views 3 comments 0 points Most recent by rdesmarais August 2023CS Operations Conversations
• 
  Digital CS - LMS Administrator - New CS - Advice wanted!

  Kelly TV 178 views 7 comments 0 points Most recent by BenB August 2023CS Conversations
• 
  Difference between CS in small and large businesses

  rahul_choudhary 252 views 6 comments 0 points Most recent by josephloria August 2023CS Conversations
• 
  Curiosity about the Most High-Effort Tasks of a Customer Success Manager

  rahul_choudhary 327 views 11 comments 0 points Most recent by josephloria August 2023CS Conversations
• 
  Fractional CS seats

  Yehuda Zahler 932 views 9 comments 0 points Most recent by Norman Currie August 2023CS Conversations
• 
  Pooled CS Team Tools

  Rachel Jennings 573 views 15 comments 0 points Most recent by kmcmullen August 2023CS Conversations
• 
  Customer Journey Maps: Best Practices for implementation

  Cody 381 views 5 comments 0 points Most recent by Yogesh July 2023CS Conversations
• 
  Whitespace analysis

  Miranda Balcar 104 views 1 comment 0 points Most recent by Rich Rans July 2023CS Conversations
• 
  Looking to take partnerships to the next level

  Quis94 108 views 1 comment 0 points Most recent by EdPorter July 2023CS Conversations
• 
  Do You Map Competencies or Skills for All the Roles in Your CS Org?

  Poll erickingsbury 385 views 10 comments 0 points Most recent by katberryman July 2023CS Conversations
• 
  Customer Journey Templates

  Miranda Balcar 142 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations
• 
  Scaled CS - The Good, the Bad, and the Ugly

  Heather Wendt 346 views 9 comments 1 point Most recent by kmcmullen June 2023GGR Cafe