CS Team

Discussion List

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  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 161 views 0 comments 0 points Started by Heather Wendt September 2023 GGR Cafe
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  Salesforce as a Customer Success Platform

  Jeff Heckler 1.3K views 23 comments 0 points Most recent by tejash_24 September 2023CS Technology
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  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 101 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
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  Approaching the referral ask

  Ajgruber 467 views 2 comments 0 points Most recent by rdesmarais August 2023Future Customer Success Professionals
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  How are Ya'll Scaling?!

  Quis94 162 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
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  Customer Engagement & Business Review

  Abhishek B 371 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Partner Success and Customer Sucess

  dperenchio 281 views 3 comments 0 points Most recent by BenB August 2023CS Conversations
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  Success plans

  Sindhujaa Ravi 623 views 17 comments 1 point Most recent by EvaS August 2023CS Conversations
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  Building CS from scratch

  irafridman 311 views 6 comments 0 points Most recent by Seda August 2023CS Conversations
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  Looking for a mentor CSM

  Seda 73 views 2 comments 0 points Most recent by Jordan Silverman August 2023Future Customer Success Professionals
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  New to CS, experienced PM & other management positions. Looking for advice =)

  Natijean 41 views 0 comments 0 points Started by Natijean August 2023 Future Customer Success Professionals
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  Internal Quarterly Kickoffs

  Mary Kate Morrison 124 views 3 comments 0 points Most recent by rdesmarais August 2023CS Operations Conversations
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  Digital CS - LMS Administrator - New CS - Advice wanted!

  Kelly TV 173 views 7 comments 0 points Most recent by BenB August 2023CS Conversations
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  Difference between CS in small and large businesses

  rahul_choudhary 221 views 6 comments 0 points Most recent by josephloria August 2023CS Conversations
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  Curiosity about the Most High-Effort Tasks of a Customer Success Manager

  rahul_choudhary 311 views 11 comments 0 points Most recent by josephloria August 2023CS Conversations
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  Fractional CS seats

  Yehuda Zahler 915 views 9 comments 0 points Most recent by Norman Currie August 2023CS Conversations
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  Pooled CS Team Tools

  Rachel Jennings 553 views 15 comments 0 points Most recent by kmcmullen August 2023CS Conversations
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  Customer Journey Maps: Best Practices for implementation

  Cody 363 views 5 comments 0 points Most recent by Yogesh July 2023CS Conversations
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  Whitespace analysis

  Miranda Balcar 101 views 1 comment 0 points Most recent by Rich Rans July 2023CS Conversations
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  Looking to take partnerships to the next level

  Quis94 101 views 1 comment 0 points Most recent by EdPorter July 2023CS Conversations
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  Do You Map Competencies or Skills for All the Roles in Your CS Org?

  Poll erickingsbury 341 views 10 comments 0 points Most recent by katberryman July 2023CS Conversations
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  Customer Journey Templates

  Miranda Balcar 141 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations
• 
  Scaled CS - The Good, the Bad, and the Ugly

  Heather Wendt 331 views 9 comments 1 point Most recent by kmcmullen June 2023GGR Cafe
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  How to keep or register feedback

  iara 231 views 7 comments 0 points Most recent by TomTom June 2023CS Technology
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  Evolution of Account Strategy through Customer Journey

  Javed Maqsood 201 views 2 comments 0 points Most recent by [Deleted User] June 2023CS Conversations
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  Standardizing renewal increases

  sarahcs 181 views 3 comments 0 points Most recent by Adam Ince June 2023CS Conversations
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  CSM's involved pre-sales

  Lexi Santiago 261 views 4 comments 0 points Most recent by BillDavis June 2023CS Conversations
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  Trials in Change Management

  Ajgruber 91 views 2 comments 0 points Most recent by Michelle Wideman June 2023CS Conversations