CS Team

Discussion List

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  Building and tracking Success Plans

  Erika Villarreal 40 views 12 comments 0 points Most recent by Erika Villarreal January 2021CS Conversations
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  Interviewing Tips for Head of CS role

  Andrea Statema 58 views 8 comments 0 points Most recent by Sean Wilkes January 2021CS Conversations
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  Guide - The Key Stages in Your Customers’ Journey (You Should Be Focusing On)

  Henn I 6 views 0 comments 1 point Most recent by Henn I January 2021CS Conversations
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  Conversation with the CEO

  Shari Srebnick 28 views 4 comments 0 points Most recent by Shari Srebnick January 2021CS Conversations
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  Engagement Model - High, Medium, Low Touch

  Ravi Desai 6 views 1 comment 0 points Most recent by Pam Micznik January 2021CS Conversations
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  Now Open - Job Board Community

  Announcement [Deleted User] 211 views 4 comments 0 points Most recent by Annie Moncure January 2021CS Conversations
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  Strategic Thought Partner

  Corinne Goldberg 39 views 6 comments 0 points Most recent by Corinne Goldberg January 2021CS Conversations
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  Poll: What's the name of your install base sales team?

  Rich Alessi 23 views 0 comments 0 points Most recent by Rich Alessi January 2021CS Conversations
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  Company Certifications/Academy

  Maddie Blumenthal 13 views 3 comments 0 points Most recent by Pam Micznik January 2021CS Conversations
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  From GGR Group Today- What would be the 4 pillars of Customer Success?

  Karen Chambers 20 views 1 comment 0 points Most recent by Ashmeet Bhatti January 2021CS Conversations
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  Who owns the renewal - Sales or CSM?

  Alan Rudolph 68 views 24 comments 0 points Most recent by Sana Farooq January 2021CS Conversations
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  Career Path Lessons from "Soul"

  Dezrah Blinn 14 views 1 comment 0 points Most recent by Jenny Gunderman January 2021CS Conversations
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  Top Five Metrics to Track on Your Customer Success Dashboard

  Alex Farmer 28 views 0 comments 6 points Most recent by Alex Farmer January 2021CS Technology
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  Needing to create a CS roadmap for Leadership but Leadership is our CS roadblock

  Karen Chambers 88 views 15 comments 0 points Most recent by Naomi Aiken January 2021CS Conversations
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  Future of Work for CS

  Corinne Goldberg 12 views 2 comments 0 points Most recent by Corinne Goldberg January 2021CS Conversations
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  Referrals

  tmnovello 65 views 5 comments 0 points Most recent by Anita Toth January 2021CS Conversations
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  Best CS Conferences

  Katrin Robb 31 views 8 comments 0 points Most recent by Karen Chambers January 2021CS Conversations
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  Building an Industry-agreed Definition of Customer Success

  David Ellin 267 views 41 comments 0 points Most recent by David Ellin January 2021CS Conversations
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  If you had a magic button to automate any part of your role....

  Matt Vadala 152 views 20 comments 0 points Most recent by Pam Micznik January 2021CS Conversations
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  Customer Success Email Templates

  Tim Gilhooly 26 views 0 comments 1 point Most recent by Tim Gilhooly January 2021CS Conversations
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  What do you look for in a VP of CX

  Ben Lewis 17 views 0 comments 0 points Most recent by Ben Lewis January 2021CS Conversations
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  The Future of Customer Success for Startups

  Jared Orr 11 views 1 comment 0 points Most recent by Laura Lakhwara January 2021CS Conversations
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  The best way to learn is to ask, so...I'm asking.

  Dezrah Blinn 67 views 5 comments 0 points Most recent by Dezrah Blinn January 2021CS Conversations
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  Industry Certification

  Daniel LaFauci 62 views 10 comments 0 points Most recent by Ben Coffman January 2021CS Conversations
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  2021 Time Capsule + Q1 Initiative (Follow up from CSLeaders OH)

  Jeremy Donaldson 5 views 0 comments 0 points Most recent by Jeremy Donaldson January 2021CS Conversations
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  2021 Staffing - Opportunity to Grow!

  John Faria 17 views 0 comments 0 points Most recent by John Faria January 2021CS Conversations
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  Defining a Champion

  Michael Buccellato 147 views 6 comments 0 points Most recent by Jess Galenski January 2021CS Conversations
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  My 2021 Customer Success Resolutions

  Emily Garza 7 views 0 comments 2 points Most recent by Emily Garza January 2021CS Conversations
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  General CSM-Program - Gain Grow Retain Open Collab Library

  Arnold de la Fuente 15 views 2 comments 0 points Most recent by Erika Villarreal January 2021CS Conversations
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  Which course is best if I want to become a CSM?

  Sofia Padelis 110 views 5 comments 0 points Most recent by Kimberly Bara December 2020CS Conversations