CS Team

Discussion List

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  Who owns the renewal - Sales or CSM?

  Alan Rudolph 21 views 24 comments 0 points Most recent by Sana Farooq January 2021CS Conversations
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  Career Path Lessons from "Soul"

  Dezrah Blinn 1 view 1 comment 0 points Most recent by Jenny Gunderman January 2021CS Conversations
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  Top Five Metrics to Track on Your Customer Success Dashboard

  Alex Farmer 21 views 0 comments 6 points Most recent by Alex Farmer January 2021CS Technology
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  Needing to create a CS roadmap for Leadership but Leadership is our CS roadblock

  Karen Chambers 7 views 15 comments 0 points Most recent by Naomi Aiken January 2021CS Conversations
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  Future of Work for CS

  Corinne Goldberg 1 view 2 comments 0 points Most recent by Corinne Goldberg January 2021CS Conversations
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  Referrals

  tmnovello 13 views 5 comments 0 points Most recent by Anita Toth January 2021CS Conversations
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  Best CS Conferences

  Katrin Robb 1 view 8 comments 0 points Most recent by Karen Chambers January 2021CS Conversations
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  Building an Industry-agreed Definition of Customer Success

  David Ellin 90 views 41 comments 0 points Most recent by David Ellin January 2021CS Conversations
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  If you had a magic button to automate any part of your role....

  Matt Vadala 19 views 20 comments 0 points Most recent by Pam Micznik January 2021CS Conversations
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  Customer Success Email Templates

  Tim Gilhooly 21 views 0 comments 1 point Most recent by Tim Gilhooly January 2021CS Conversations
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  What do you look for in a VP of CX

  Ben Lewis 11 views 0 comments 0 points Most recent by Ben Lewis January 2021CS Conversations
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  The Future of Customer Success for Startups

  Jared Orr 1 view 1 comment 0 points Most recent by Laura Lakhwara January 2021CS Conversations
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  The best way to learn is to ask, so...I'm asking.

  Dezrah Blinn 13 views 5 comments 0 points Most recent by Dezrah Blinn January 2021CS Conversations
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  Industry Certification

  Daniel LaFauci 21 views 10 comments 0 points Most recent by Ben Coffman January 2021CS Conversations
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  2021 Time Capsule + Q1 Initiative (Follow up from CSLeaders OH)

  Jeremy Donaldson 1 view 0 comments 0 points Most recent by Jeremy Donaldson January 2021CS Conversations
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  2021 Staffing - Opportunity to Grow!

  John Faria 11 views 0 comments 0 points Most recent by John Faria January 2021CS Conversations
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  Defining a Champion

  Michael Buccellato 63 views 6 comments 0 points Most recent by Jess Galenski January 2021CS Conversations
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  My 2021 Customer Success Resolutions

  Emily Garza 1 view 0 comments 2 points Most recent by Emily Garza January 2021CS Conversations
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  General CSM-Program - Gain Grow Retain Open Collab Library

  Arnold de la Fuente 1 view 2 comments 0 points Most recent by Erika Villarreal January 2021CS Conversations
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  Which course is best if I want to become a CSM?

  Sofia Padelis 81 views 5 comments 0 points Most recent by Kimberly Bara December 2020CS Conversations
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  How to implement Customer Success activates in Custom Software Development company not Saas

  Mohammad Abu Alsha'r 1 view 0 comments 0 points Most recent by Mohammad Abu Alsha'r December 2020CS Conversations
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  Advice on Commission Model

  Paula Haunit 3 views 2 comments 0 points Most recent by Jordan Silverman December 2020CS Conversations
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  Post Sale Customer Journey Examples

  antonioasierra 55 views 11 comments 0 points Most recent by Chase Tinkham December 2020CS Conversations
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  Amazing Finding Your People Podcast

  Nicholas Ciambrello 11 views 0 comments 0 points Most recent by Nicholas Ciambrello December 2020CS Conversations
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  Onboarding SMB Segment Customers

  Sai Arora 21 views 2 comments 0 points Most recent by Surendranath December 2020CS Conversations
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  Ed -Tech Customer Success; Metrics/Thresholds for Trigger Alerts

  Lisa Davis 11 views 1 comment 0 points Most recent by Surendranath December 2020CS Technology
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  Managed Service Providers and Customer Success

  Hillary Feldt 41 views 2 comments 0 points Most recent by Ed Powers December 2020CS Technology
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  What was your *favorite* accomplishment in 2020?

  [Deleted User] 1 view 3 comments 0 points Most recent by Scott Morgan December 2020CS Conversations
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  Top 5 news

  Børge Solberg 1 view 1 comment 0 points Most recent by Ed Powers December 2020CS Conversations
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  Strategy Sessions with CS team

  Julie Schifter 1 view 1 comment 0 points Most recent by Banafche Garnier December 2020CS Conversations