CS Team

Discussion List

• 
  How to implement Customer Success activates in Custom Software Development company not Saas

  Mohammad Abu Alsha'r 8 views 0 comments 0 points Most recent by Mohammad Abu Alsha'r December 2020CS Conversations
• 
  Advice on Commission Model

  Paula Haunit 20 views 2 comments 0 points Most recent by Jordan Silverman December 2020CS Conversations
• 
  Post Sale Customer Journey Examples

  antonioasierra 90 views 11 comments 0 points Most recent by Chase Tinkham December 2020CS Conversations
• 
  Amazing Finding Your People Podcast

  Nicholas Ciambrello 15 views 0 comments 0 points Most recent by Nicholas Ciambrello December 2020CS Conversations
• 
  Onboarding SMB Segment Customers

  Sai Arora 30 views 2 comments 0 points Most recent by Surendranath December 2020CS Conversations
• 
  Ed -Tech Customer Success; Metrics/Thresholds for Trigger Alerts

  Lisa Davis 17 views 1 comment 0 points Most recent by Surendranath December 2020CS Technology
• 
  Managed Service Providers and Customer Success

  Hillary Feldt 48 views 2 comments 0 points Most recent by Ed Powers December 2020CS Technology
• 
  What was your *favorite* accomplishment in 2020?

  [Deleted User] 12 views 3 comments 0 points Most recent by Scott Morgan December 2020CS Conversations
• 
  Top 5 news

  Børge Solberg 9 views 1 comment 0 points Most recent by Ed Powers December 2020CS Conversations
• 
  Strategy Sessions with CS team

  Julie Schifter 15 views 1 comment 0 points Most recent by Banafche Garnier December 2020CS Conversations
• 
  Friday CS Wins

  Anita Toth 33 views 4 comments 0 points Most recent by Anita Toth December 2020CS Conversations
• 
  Are OKRs relevant in Large Enterprises?

  Michael Sare 137 views 13 comments 0 points Most recent by Matt Myszkowski December 2020CS Conversations
• 
  GGR Office Hours Topic:Making sure that the customer doesn't have multiple POCs lets say Marketing,

  Anna Alley 24 views 1 comment 0 points Most recent by Steve Bernstein December 2020CS Conversations
• 
  How do you assess the quality of your team?

  Angela Guedes 28 views 7 comments 0 points Most recent by Angela Guedes December 2020CS Conversations
• 
  Incentives for clients to complete the training and other critical onboarding activities at the user

  [Deleted User] 78 views 7 comments 0 points Most recent by Gwyneth Iredale December 2020CS Conversations
• 
  Start-ups: Creating Your Customer Journey

  Jared Orr 18 views 5 comments 0 points Most recent by David Ellin December 2020CS Technology
• 
  Customer Support (not CSM) 2021 and beyond

  Nicholas Ciambrello 15 views 3 comments 0 points Most recent by David Ellin December 2020CS Conversations
• 
  CS Best Practices for Gong.io

  Michael Buccellato 60 views 9 comments 0 points Most recent by Michael Buccellato December 2020CS Technology
• 
  Customer Required Attention - Quantitative Measurement

  Jeremie Halimi 8 views 1 comment 0 points Most recent by Ed Powers December 2020CS Conversations
• 
  Customer wants to buy product but isn't interested in onboarding.

  Yanira "Janita" Sesniak 109 views 17 comments 0 points Most recent by David Ellin December 2020CS Conversations
• 
  Customer Education Poll

  Heather Leventry 8 views 1 comment 0 points Most recent by David Ellin December 2020CS Conversations
• 
  Has anyone here successfully implemented OKRs for Customer Success?

  Ashna Patel 28 views 2 comments 0 points Most recent by Ashna Patel December 2020CS Conversations
• 
  Customer Success in Benelux Region

  System 9 views 0 comments 0 points Most recent by System December 2020CS Conversations
• 
  Questions you are asking in interviews

  krishna.reddy20072000 15 views 4 comments 0 points Most recent by Jesse Brightman December 2020CS Conversations
• 
  What else do you measure when retention is good?

  Dana Pavel 40 views 9 comments 0 points Most recent by Dana Pavel December 2020CS Conversations
• 
  Holiday gifts for CSMs and Customer Success quotes

  Christopher Simpson 24 views 5 comments 0 points Most recent by Christopher Simpson December 2020CS Conversations
• 
  Closing the loop to increase retention (CHURN PART 5)

  Anita Toth 18 views 0 comments 1 point Most recent by Anita Toth December 2020CS Technology
• 
  Customer Success Manager - Time management

  ANITA GAZICA 70 views 13 comments 0 points Most recent by James Conant December 2020CS Conversations
• 
  What are your customers really thinking? (CHURN PART 4)

  Anita Toth 5 views 0 comments 1 point Most recent by Anita Toth December 2020CS Conversations
• 
  Creating a Community for your customers

  Irene Giménez 31 views 8 comments 0 points Most recent by Irene Giménez December 2020CS Conversations