CS Team

Discussion List

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  Champion's View of Negative Comments to Feedback

  Jay Thonour 34 views 10 comments 0 points Most recent by Steve Bernstein July 2020CS Conversations
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  Differentiating "entry-CSM" vs. "Enterprise CSM" job postings

  Devon Lee 45 views 4 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Conversations
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  COVID benefits for parents

  Rachel Jackson 3 views 2 comments 0 points Most recent by Rachel Jackson June 2020CS Conversations
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  Are PMP/Six Sigma/Project Management Certifications worth it? Which Certs are Credible/Recommended?

  Mark Mitchell 13 views 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  What does a Customer Success Manager do? ?

  Sidd 18 views 11 comments 0 points Most recent by Rob Stevens June 2020CS Conversations
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  CS Spiff programs

  Denise 16 views 4 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  1:1 Structure and Topics

  Alex Farmer 103 views 19 comments 0 points Most recent by shamsao June 2020CS Conversations
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  Best channel for those of us seeking work?

  Kathleen Gauder 13 views 5 comments 0 points Most recent by Rachel Priest June 2020CS Conversations
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  Does your company have any standard operating procedures documents, how is it structured and how doe

  Daniel Jiang 33 views 8 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Technology
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  Playbooks/pro tips for mitigating churn risk brought on by M&A?

  Matt Timmins 36 views 7 comments 0 points Most recent by Steve Bernstein June 2020CS Conversations
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  Sales Navigator for CS?

  Devon Lee 21 views 2 comments 0 points Most recent by Brian Hartley June 2020CS Conversations
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  What does your playbook template look like?

  System 1 view 0 comments 2 points Most recent by System June 2020CS Conversations
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  In the Adoption Readiness Score, motivation is half of your score because it unlocks your time, enga

  Kevin Mitchell Leonor 23 views 2 comments 0 points Most recent by Ronni Gaun June 2020CS Conversations
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  CCSM - how did you obtain this credential, and what inspired you to pursue it?

  Matt Vadala 149 views 24 comments 0 points Most recent by Sidd June 2020CS Conversations
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  Has anyone implemented 'Amazon-inspired' written narratives for their internal or customer meetings?

  Shaun Porcar 15 views 3 comments 0 points Most recent by Shaun Porcar June 2020CS Technology
• 
  Mentorship

  Sheela Priya 15 views 2 comments 0 points Most recent by Jared Orr June 2020CS Conversations
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  Leadership for Customer Lifecycle & Journey Architecture

  shamsao 22 views 5 comments 0 points Most recent by Sidd June 2020CS Conversations
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  How to ask better questions?

  Vasu 47 views 9 comments 0 points Most recent by Vasu June 2020CS Conversations
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  I am interested in sharing learnings on using OKRs for measuring your success and development as a C

  Pam Mantaring 1 view 2 comments 0 points Most recent by Pam Mantaring June 2020CS Conversations
• 
  Hi to the Gain Grow Retain Squad :D

  Sidd 1 view 2 comments 0 points Most recent by Sidd June 2020CS Conversations
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  You're given free reign to change anything in your company. What would it be and why?

  David Ellin 18 views 8 comments 0 points Most recent by Sidd June 2020CS Conversations
• 
  Sales to CS handoff process

  Jung Kim 266 views 13 comments 1 point Most recent by Sheryl Hawk June 2020CS Conversations
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  Maybe a silly question but when are you speaking about customer and when are you speaking about clie

  Marijn Verdult 13 views 5 comments 0 points Most recent by Kristen Lishman June 2020CS Conversations
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  For team leaders out there - have you had any positive outcomes from additional workshops or courses

  Effie Mansdorf 2 views 6 comments 0 points Most recent by Sharmila Nandwani- Nigam June 2020CS Conversations
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  Customer Centric CEO's

  Jared Orr 5 views 0 comments 0 points Most recent by Jared Orr June 2020CS Conversations
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  What is the biggest challenge your working on over the next 30 days?

  [Deleted User] 211 views 70 comments 0 points Most recent by Yasasree Nerayanuri June 2020CS Conversations
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  Post COVID Subscription Reactivations?

  Deirdre Stenson 41 views 5 comments 0 points Most recent by matmoody June 2020CS Conversations
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  Incentives for Sales to sign healthy deals?

  Jeremy Katz 53 views 13 comments 0 points Most recent by Steve Beaumont June 2020CS Conversations
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  RACI conflicts between departments

  David Ellin 174 views 13 comments 0 points Most recent by WillowMoellering June 2020CS Conversations
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  Transforming relationships from Sales-led to Success-led

  Thomas Fortier 57 views 11 comments 0 points Most recent by Thomas Fortier June 2020CS Conversations