CS Team

Discussion List

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  Technical Roles in Customer Success

  Scotty 17 views 10 comments 0 points Most recent by Scotty June 2020CS Conversations
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  No Subject

  Scotty 2 views 0 comments 0 points Most recent by Scotty June 2020CS Conversations
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  Does anyone have experience taking a Wonderlic test or a predictive index behavioral assessment for

  Samma Hafeez 54 views 6 comments 0 points Most recent by Will Pagden June 2020CS Conversations
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  CSM's Role in Escalation

  Scotty 52 views 8 comments 0 points Most recent by Scotty June 2020CS Conversations
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  What's your definition of Customer Success?

  Griffin Fuller 48 views 11 comments 0 points Most recent by Ronni Gaun June 2020CS Conversations
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  Presentation/Public Speaking skills

  Brian Hartley 55 views 12 comments 0 points Most recent by Lauren Mecca June 2020CS Conversations
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  How to decide who does what.....

  Jared Scoubes 50 views 20 comments 0 points Most recent by Samma Hafeez June 2020CS Conversations
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  Is your company really Customer-Success driven?

  Andreas Knoefel 15 views 2 comments 0 points Most recent by Lauren Mecca June 2020CS Conversations
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  For those currently exploring opportunities of the leadership variety, what are some of your best pr

  Shaun Porcar 5 views 4 comments 0 points Most recent by Matt Myszkowski June 2020CS Conversations
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  No Subject

  Gabriel Fallas 3 views 0 comments 0 points Most recent by Gabriel Fallas June 2020CS Conversations
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  No Subject

  Steve Bernstein 11 views 4 comments 0 points Most recent by veronique-montreuil June 2020CS Conversations
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  Customer Success Leadership

  Jared Orr 58 views 17 comments 0 points Most recent by Thomas Seelbinder June 2020CS Conversations
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  No Subject

  David Ellin 1 view 2 comments 0 points Most recent by veronique-montreuil June 2020CS Conversations
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  When is the last time your CEO spent time with your CSMs and asked for their feedback on how to sati

  David Ellin 67 views 10 comments 0 points Most recent by Manny Ramirez June 2020CS Conversations
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  Anyone read this book? Thoughts on implementation appreciated....

  Jared Scoubes 9 views 1 comment 0 points Most recent by Tonino Kundjung June 2020CS Conversations
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  Should CSM be a SKU'd line item in an SOW? How should it be approached with different tiered custome

  Effie Mansdorf 61 views 13 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Technology
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  What kind of process would be effective in using customers as multiple resources for your organizati

  Effie Mansdorf 87 views 6 comments 0 points Most recent by Scott Morgan June 2020CS Conversations
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  Emotional wellbeing

  David Jackson 1 view 1 comment 0 points Most recent by Matt Myszkowski June 2020CS Conversations
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  Go-to interview questions

  [Deleted User] 74 views 6 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  What are some resources to help us build our discovery skills?

  Diana De Jesus 4 views 3 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Conversations
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  How are you all continuing to keep your CS teams engaged and upbeat in converstations outside of cus

  Gautam Sawhney 15 views 4 comments 0 points Most recent by Rich Watson June 2020CS Conversations
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  What value do you see in Certifications? An example is the Gainsight cert tests on best practices in

  Scott Morgan 24 views 3 comments 0 points Most recent by Leandro Demari June 2020CS Conversations
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  Customer Success focus for 2020 and Vision

  Ziv Peled 4 views 1 comment 0 points Most recent by Gabriel Fallas June 2020CS Conversations
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  Session 10 | Transition from Implementation to Customer Success

  [Deleted User] 9 views 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations
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  Session 9 | Executive Business Reviews

  [Deleted User] 3 views 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations
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  Gamification, Presents, and Gifts

  Marijn Verdult 13 views 4 comments 0 points Most recent by Tejas Satyan May 2020CS Conversations
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  Customer Success Transformation Deep Dive - Zoom Meeting

  Kristi Faltorusso 22 views 25 comments 0 points Most recent by WillowMoellering May 2020CS Technology
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  Value or Adoption for healthscore

  Effie Mansdorf 44 views 9 comments 0 points Most recent by Marijn Verdult May 2020CS Technology
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  Curious about what should be included in a playbook, and ideas on where to begin creating them. #st

  Jennifer Dole 4 views 3 comments 0 points Most recent by Marijn Verdult May 2020CS Conversations
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  Complete Profiles

  [Deleted User] 3 views 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations