CS Team

Discussion List

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  What's your definition of Customer Success?

  Griffin Fuller 43 views 11 comments 0 points Most recent by Ronni Gaun June 2020CS Conversations
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  Presentation/Public Speaking skills

  Brian Hartley 45 views 12 comments 0 points Most recent by Lauren Mecca June 2020CS Conversations
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  How to decide who does what.....

  Jared Scoubes 47 views 20 comments 0 points Most recent by Samma Hafeez June 2020CS Conversations
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  Is your company really Customer-Success driven?

  Andreas Knoefel 13 views 2 comments 0 points Most recent by Lauren Mecca June 2020CS Conversations
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  For those currently exploring opportunities of the leadership variety, what are some of your best pr

  Shaun Porcar 3 views 4 comments 0 points Most recent by Matt Myszkowski June 2020CS Conversations
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  No Subject

  Gabriel Fallas 1 view 0 comments 0 points Most recent by Gabriel Fallas June 2020CS Conversations
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  No Subject

  Steve Bernstein 2 views 4 comments 0 points Most recent by veronique-montreuil June 2020CS Conversations
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  Customer Success Leadership

  Jared Orr 57 views 17 comments 0 points Most recent by Thomas Seelbinder June 2020CS Conversations
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  No Subject

  David Ellin 4 views 2 comments 0 points Most recent by veronique-montreuil June 2020CS Conversations
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  When is the last time your CEO spent time with your CSMs and asked for their feedback on how to sati

  David Ellin 65 views 10 comments 0 points Most recent by Manny Ramirez June 2020CS Conversations
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  Anyone read this book? Thoughts on implementation appreciated....

  Jared Scoubes 1 view 1 comment 0 points Most recent by Tonino Kundjung June 2020CS Conversations
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  Should CSM be a SKU'd line item in an SOW? How should it be approached with different tiered custome

  Effie Mansdorf 39 views 13 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Technology
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  What kind of process would be effective in using customers as multiple resources for your organizati

  Effie Mansdorf 76 views 6 comments 0 points Most recent by Scott Morgan June 2020CS Conversations
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  Emotional wellbeing

  David Jackson 1 view 1 comment 0 points Most recent by Matt Myszkowski June 2020CS Conversations
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  Go-to interview questions

  [Deleted User] 74 views 6 comments 0 points Most recent by Tejas Satyan June 2020CS Conversations
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  What are some resources to help us build our discovery skills?

  Diana De Jesus 5 views 3 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Conversations
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  How are you all continuing to keep your CS teams engaged and upbeat in converstations outside of cus

  Gautam Sawhney 12 views 4 comments 0 points Most recent by Rich Watson June 2020CS Conversations
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  What value do you see in Certifications? An example is the Gainsight cert tests on best practices in

  Scott Morgan 23 views 3 comments 0 points Most recent by Leandro Demari June 2020CS Conversations
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  Customer Success focus for 2020 and Vision

  Ziv Peled 2 views 1 comment 0 points Most recent by Gabriel Fallas June 2020CS Conversations
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  Session 10 | Transition from Implementation to Customer Success

  [Deleted User] 3 views 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations
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  Session 9 | Executive Business Reviews

  [Deleted User] 1 view 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations
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  Gamification, Presents, and Gifts

  Marijn Verdult 13 views 4 comments 0 points Most recent by Tejas Satyan May 2020CS Conversations
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  Customer Success Transformation Deep Dive - Zoom Meeting

  Kristi Faltorusso 30 views 25 comments 0 points Most recent by WillowMoellering May 2020CS Technology
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  Value or Adoption for healthscore

  Effie Mansdorf 31 views 9 comments 0 points Most recent by Marijn Verdult May 2020CS Technology
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  Curious about what should be included in a playbook, and ideas on where to begin creating them. #st

  Jennifer Dole 2 views 3 comments 0 points Most recent by Marijn Verdult May 2020CS Conversations
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  Complete Profiles

  [Deleted User] 1 view 0 comments 0 points Most recent by [Deleted User] May 2020CS Conversations
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  I'd love to get this community's thoughts on the role of CS as it pertains to Product development, r

  Kyle Bennett 25 views 6 comments 0 points Most recent by Kyle Bennett May 2020CS Conversations
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  What levels of education (if at all) do you feel is necessary for an Entry level CSM, Mid-Level CSM

  Melissa Logothetis 4 views 6 comments 0 points Most recent by Scotty May 2020CS Conversations
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  Curious to know what organizations are doing around CS Career Pathing in their organizations

  [Deleted User] 75 views 16 comments 0 points Most recent by Sara Bochino May 2020CS Conversations
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  How involved is your CSM during implementation and onboarding?

  Alex Hornbuckle 169 views 13 comments 0 points Most recent by Kevin Mitchell Leonor May 2020CS Conversations