Retention

Discussion List

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  G2 review campaign

  [Deleted User] 525 views 6 comments 0 points Most recent by Lisa Pratt August 2021CS Conversations
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  Community Incentives

  Katherine Bentley 18 views 4 comments 0 points Most recent by Triin Ilves August 2021CS Conversations
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  Help! Which metrics should I use?

  Tatyana Ventura 42 views 4 comments 0 points Most recent by Mark Flanagan August 2021CS Technology
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  HubSpot

  Sophie Quinn 97 views 11 comments 0 points Most recent by Sophie Quinn August 2021CS Technology
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  Trial conversions - a CS responsibility? Looking for advice

  Liam Dunne 6 views 1 comment 0 points Most recent by Rick Emery August 2021CS Conversations
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  NonRenewal/Churn

  Amanda Watson 60 views 6 comments 0 points Most recent by Amanda Watson July 2021CS Conversations
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  CSM team and Sales Team Collaboration Form/Questions?

  Stella Ikhnana 40 views 4 comments 0 points Most recent by Stella Ikhnana July 2021CS Conversations
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  Requests of customers from business units

  Andy Chandler 7 views 4 comments 0 points Most recent by Steve Bernstein July 2021CS Conversations
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  Game planning for a call after a churn notice

  LeahRutz 28 views 5 comments 0 points Most recent by LeahRutz July 2021CS Conversations
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  Creating an Idea Board

  Milivoje Jokanovic 62 views 3 comments 0 points Most recent by Sophie Quinn July 2021CS Technology
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  Engagement Month: Adding Energy

  Russell Bourne 11 views 0 comments 0 points Most recent by Russell Bourne July 2021CS Technology
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  Realizing value for long term clients

  Laurie Barlev 16 views 0 comments 0 points Most recent by Laurie Barlev July 2021CS Conversations
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  Guidance On Creating A Playbook

  Tristan Da Silva 178 views 3 comments 0 points Most recent by [Deleted User] July 2021CS Conversations
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  Handling seasonal usage within a health score

  Allastair Meffen 33 views 2 comments 0 points Most recent by Allastair Meffen July 2021CS Conversations
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  Planning Support for a New Product During Paid Partner Program vs. Post-Partner

  Bridget Lamb 18 views 0 comments 0 points Most recent by Bridget Lamb July 2021CS Technology
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  Getting a tech touch program started for a SaaS

  Carlos Ascanio 19 views 2 comments 0 points Most recent by Nicholas Ciambrello July 2021CS Technology
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  Help! Need a new name for EBRs

  Patricia Awan 329 views 15 comments 0 points Most recent by Patricia Awan June 2021CS Conversations
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  July GGR Theme.....(drum roll)

  [Deleted User] 19 views 3 comments 0 points Most recent by Jeremy Donaldson June 2021CS Technology
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  Building a customer reference program/repository

  MarkusS 32 views 5 comments 0 points Most recent by Lisa Pratt June 2021CS Conversations
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  Digital Customer Enagement

  Lisa Pratt 17 views 1 comment 0 points Most recent by Steve Bernstein June 2021CS Conversations
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  Building a CSM team from the ground floor....

  Brooke Carrie 100 views 30 comments 0 points Most recent by Vrushank Salaskar June 2021CS Technology
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  Looking for gems of information, to do's and not to do's! product driven - Low touch mid market/ ent

  Craig Jackson 29 views 5 comments 0 points Most recent by Harish Maiya June 2021CS Technology
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  Topics of discussion for leaders joining the introductory meeting with customers

  Marco Carrubba 23 views 2 comments 0 points Most recent by Marco Carrubba June 2021CS Conversations
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  Customer Welcome Pack - Feedback / Suggestions

  Kintu Joseph 18 views 4 comments 0 points Most recent by Kintu Joseph June 2021CS Conversations
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  Split Cs software by tiers

  Rachel Provan 9 views 5 comments 0 points Most recent by Rachel Provan June 2021CS Technology
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  CSM Retention Clinics - Internal hackathons that help mitigate risks

  Ashley Harpp 20 views 0 comments 2 points Most recent by Ashley Harpp June 2021CS Technology
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  Customer Journey Mapping

  Rob Kagan 77 views 3 comments 0 points Most recent by Dana Pavel June 2021CS Technology
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  Have you built an internal use case library/knowledge base for your CS team?

  Sofia Reimchen 45 views 6 comments 0 points Most recent by Kevin Mitchell Leonor June 2021CS Technology
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  Variable cost models for Customer Onboarding

  John Gatlin 72 views 3 comments 0 points Most recent by Will Stevenson June 2021CS Technology